Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,910)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年10月17日

A very professional

PINKPARKS
中華人民共和国香港特別行政区
アプリの使用期間:約4時間
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2024年7月11日

OUTSTANDING SUPPORT FROM GISELLE

Mein Autolicht
ドイツ
アプリの使用期間:1年以上
OneCommerce.ioが返信しました 2024年7月17日

Hi Hüseyin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

2024年5月27日

Excellent support. I started to set up the app and started with chat for support. They were very fast to help me and I have the site translated the same day. Thank you. I look forward to seeing how this works for me.

The Sound Journey Store - Canada's Largest Selection of Bowls, Gongs and more
カナダ
アプリの使用期間:約1ヶ月
OneCommerce.ioが返信しました 2024年6月11日

Hi Ivan,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2024年7月12日

great customer service from cris

Ethora Project
アメリカ合衆国
アプリの使用期間:約2ヶ月
OneCommerce.ioが返信しました 2024年7月23日

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2024年7月30日

Excellent Support from Giselle!

Had a glitch with the translation app, and Giselle was fantastic in resolving it quickly. Really impressed with the prompt and efficient service!

A Dot Crafts
キプロス
アプリの使用期間:約5時間
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年7月18日

Ein super Support und eine App die zum Großteil einfach zu bedienen ist.

Der freundliche und immer verfügbare Support hat mir geholfen alte Fehler aus meinem Theme zu beheben, so das ich jetzt wieder übersetzen kann. Super arbeit!

Die App ist sehr übersichtlich aufgebaut und lässt sich gut bedienen, doch würde ich mir wünschen das ich jede Seite oder Section einzeln mit dem jeweiligen gesamten Inhalt aufrufen kann, um sie zu übersetzen. Momentan muss ich in die Suchleiste jeden Begriff eingeben um sie übersetzen zu können.
Mit dieser Verbesserung steigt nochmal die Übersichtlichkeit.

Benjis seeds
ポルトガル
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年7月23日

Hi Benji,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024年7月7日

Great customer service. Giselle helped us straight away and also assisted with some customisation. Transcy need to give this girl a pay rise!

BottleCloths
イギリス
アプリの使用期間:約9時間
OneCommerce.ioが返信しました 2024年7月17日

Hi Nicholas,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024年6月20日

I encountered Giselle, a very poor customer service representative. Not only was she slow, but she also kept me waiting for a long time. She said she would transfer me and then there was no response or action.

VegaPuff JP
中華人民共和国香港特別行政区
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2024年6月21日

Hi there,

This is Brian and we apologize for any inconvenience causing to your experience

- Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy

- We have seen that one of our colleagues is reaching out you, please check your email and let him know if you need further support

Regards,
Brian
Transcy by OneCommerce

2024年6月17日

Customer service is always very helpful and quick in solving issues. :)

Lilja the Label
フィンランド
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2024年6月19日

Hi Laura,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024年10月10日

3 Monate SEO-Arbeit für uns ruiniert. Achtung: diese App setzt canonical Tags und dadurch wurden wir bei Google abgestraft. Richtig mies. Die App ist ansonsten auch etwas kompliziert aufgebaut. Sind leider nicht zufrieden.

sandiia® – stylische Babycarrier
ドイツ
アプリの使用期間:2年以上
OneCommerce.ioが返信しました 2024年10月13日

Hi there,

This is Saha from Transcy

- On the behalf of our team, we're truly sorry to hear that our app caused such disruption to your SEO efforts. It's clear that this has been a frustrating experience. We understand how important SEO is to your business, and we're committed to doing everything we can to make things right

- We have seen that one of our colleagues is reaching out you and guided how to handle this issue, please let us know if you need further support

Hope to hear from you soon

Regards,
Saha
Transcy by OneCommerce