レビュー (5,704)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年12月17日

wow~great service team to help resolve theme incompatibilities and respond in a very timely manner! I decided to keep using the app!

FlexPedic Sleep
中国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2021年12月17日

Hi Tom,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2023年6月22日

Very responsive, quickly help to correct mistakes. In touch 24/7.

SunliteBG
ブルガリア
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2023年6月27日

Hi Ilia,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2022年11月8日

I loved to communicate with Lee for Support Team, he was very nice, polite and provided great help with installing app for my store! :D I also enjoy using Transcy, works great and looks really good in store! :)

HOUSE OF SPIRIT
ポルトガル
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年11月8日

Hi Dimitriou,

Here's Kelly from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年1月21日

Great support team ! Quick, attentive and patient.
I have asked for help multiple times and they have always managed to meet my requirements.

Whiskerit
ポルトガル
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年1月24日

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2022年11月7日

I used this app to grow my business in international markets, and it has made access to an international store possible for my business with a small team. Costumer support was also very helpful in getting the app setup and fixing bugs encountered on integration.

Howlerz™
アメリカ合衆国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年11月8日

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2021年4月27日

I use it to automatically change the stores currency (with manual option still available as well). This worked great and was very helpful since most of my customers are from US which isn't where I'm. Their live chat was also very helpful in setting it all up. Great app for sure.

Nyola
カナダ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2021年4月28日

Hi Tianna,

This is Madison from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Madison
Transcy - Translate Language and Convert Currency

2022年7月15日

Super l'application à très bien répondue à mes attentes et m'a aidé à traduire mon site en quelques clics. Le service client est très réactifs

Organink
フランス
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年7月18日

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

編集日:2023年1月4日

Very good customer service. Transcy was very helpful and quick with onboarding and helping me out in the start. Very nice people.

The World Game
スロベニア
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年5月24日

Hi Doni,

Here's Marcus. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

2022年6月10日

Muy buen soporte tecnico!!! me pusieron las monedas y la geolocalizacion, ya solo voy a necesitar que me ayuden con unas traducciones!

Garota store
アメリカ合衆国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年6月13日

Hi Alejandro,

Here's Emma. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy - Translate Language and Convert Currency

2022年10月7日

The application easily and quickly translates texts into other languages, except for minor inaccuracies. In case of any problem, the application support responds very quickly.

Craftiry.com
チェコ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年10月10日

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce