レビュー (5,704)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年11月9日

Great app and great support, Bo from the Customer Support Team solved all my problems very quickly !

ISLAM POSTERS
ベルギー
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年11月9日

Hi Majda,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年6月1日

Super service ! Je ne parvenais pas à intégrer la traduction, mais grâce à un support client très performant en 2 min le problème a été réglé.

comvirly
フランス
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年6月4日

Hi Mohand,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2023年3月14日

the support teamLive support team is definitely worth a 10. They helped me for over an hour and I gave them access to my store and did all the work for me. The app has almost all the options you could need. I am very satisfied!
is awesome they helt me for more then 1 hour and i gave them

Your Social Booster
オランダ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2023年3月16日

Hi Sezer,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年6月24日

This app helped me with translating my website. the technical support was super helpful, and professional.

Morlut
クウェート
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年6月29日

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年2月20日

Installed this app about 1 h ago, it takes a few minutes to get a handle on the setup and start correcting auto-translations. During the setup my translations stalled for some reason so I asked for help in the Chat (my rep was Giselle). The support is immediate and stellar, fixed the issue in minutes (which is not standard with most apps). The app is actually very intuitive. Translation quality is similar to Google Translate, so you need to go through each to proofread - this is the time consuming part that you have with every app. Overall I can really recommend this app!

BALSAMIQUE
ポーランド
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2023年2月22日

Hi Lukasz,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

編集日:2022年1月26日

This app is very easy to use and let you customize your translations on your site as well in different language. I have now gone for the paid version. If you need any help, the support team helps you out and fix any issue that may appear 24/7. Really happy with the app and the support team. They are great! All my issues have been fixed in a matter of time.

LIVI BEAUTY
ノルウェー
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2021年7月8日

Hi Linn,

This is Edna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Edna
Transcy - Translate Language and Convert Currency

2022年3月7日

Esse aplicativo possibilita a conexão da nossa loja na Shopify a outros idiomas e moedas, o que contribui para uma melhor interação com outros países. O atendimento pelo chat é maravilhoso. Ultrapassou minhas expectativas. Obrigada, Garlic da equipe Transcy, pelo excelente atendimento e por colaborar para a atualização de moeda e idioma em minha loja. Sucesso para toda a equipe!

liyyon
ブラジル
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2022年3月9日

Hi Maria,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年2月7日

Nice app, good support form developers! I recommend this app to anyone who wants to sell internationally!

Natty Store
オランダ
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2022年2月8日

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年10月24日

Best online support! Best online support!Best online support!Best online support!Best online support!

moxiehaircanada
カナダ
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2022年10月25日

Hi Juliette,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2022年4月20日

Good app. And very thanks to technical support! They help very much and do all the setup! I recommended

STONY
ウクライナ
アプリの使用期間:7ヶ月
OneCommerce.ioが返信しました 2022年4月26日

Hi Ruslan,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency