Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,974)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2021年4月30日

I used this app to helps me out. I really like the app function, Help me to get the understanding of customers in cross-border sales. To sell things, we must first let customers understand and read well to create high revenue. Thank you so much for taking the time to have a lunch meeting today. I’m glad we had the opportunity to discuss an issue about our new project and receive your feedback on it. Your insights were so valuable that we will immediately review our product in order to resolve the problem. I will keep you updated and hopefully we can have another meeting next week. Regards,

JC MALL寵物單車商城
アメリカ合衆国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2021年5月4日

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

2022年7月17日

this app is perfect it has everything i wanted and the customer service is 10/10 they helped me with everything.

BackBoardShop
サウジアラビア
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年7月18日

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年9月6日

This is the best Translation app I have tried here on Shopify. They have outstanding customer service. Every time I have questions they are there to help as if they are just waiting for e to chat :)
People are very friendly and very helpful.
Plus the app works perfectly, has a lot of features, so much customization which I love!
Thank you so much!

Ariko
オランダ
アプリの使用期間:8ヶ月
2022年1月18日

Great support - very fast - competent staff - very easy to use - great support from the first minute - absolutely recommend.

MySweetStitch
ドイツ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年1月20日

Hi Martin,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年6月2日

This app helped me translate our website easily and if I had any problems I was helped quickly. I would definitely recommend.

SK-MEDICAL
ドイツ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年6月8日

Hi Alexander,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

2022年9月16日

Great!Their technical team is very professional!Able to solve problems quickly, very useful!Recommend everyone to use

GRACELOOK
中国
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年9月22日

Hi Yang,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2022年1月5日

I was helped by the supporter called Andy. Never seen such a friendly and polite both. and quick response. Even for beginner to use the app or building your own HP, we need a person who easy to hear and ask. this guy is the guy. Thank you so much!

WAsisCA
日本
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年1月6日

Hi Wakohishiki,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

2022年7月3日

Im really happy with the app, the translation works perfectly and I can edit it manually. Charlotte from customer support has been very helpful and helped me set up everything in my store !

Forever Never
ドイツ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年7月5日

Hi Bettina,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

2021年8月25日

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
中華人民共和国香港特別行政区
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2021年8月25日

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022年11月29日

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Rosense
ドイツ
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2022年11月30日

Hi Birol,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce