Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,961)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年10月17日

A very professional

PINKPARKS
中華人民共和国香港特別行政区
アプリの使用期間:約4時間
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2024年7月18日

customer support is top notch if you have an issue they will do whatever they could to solve it to you

GT World of Beauty International
ドイツ
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2024年7月23日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年9月2日

Das Support Team ist super, vor allem Polaris hat mir sehr schnell und zuverlässig geholfen.

Steffanii
ドイツ
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年9月16日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年8月1日

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Colla Skin
オランダ
アプリの使用期間:約19時間
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2024年1月31日

Had a technical error that required some help from their team and not only were they right on it, but they even helped remove some old code from the theme that was causing the app to malfunction. After Cris and the tech team got on it, it was fixed in a matter of hours! The team is super kind and helpful and I was glad they extended help beyond the functionality of the app to get it to perform the way I wanted. Thanks so much, Transcy! We will continue to use you across multiple of our Shopify stores :)

BB Store
アメリカ合衆国
アプリの使用期間:3年弱
OneCommerce.ioが返信しました 2024年2月6日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年6月27日

Very good experience with Polaris from Customer Support. She was very fast in her responses and helped me solve my problem!

iqpowertools
アメリカ合衆国
アプリの使用期間:1年以上
OneCommerce.ioが返信しました 2024年7月7日

Hi Josh,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年11月21日

Mala experiencia, uno solo quiere traducir su tienda automaticamente y solo encuentra fallos y trabas. Luego el soporte se explica fatal y tardan media hora para resolverte una duda o problema.

Una aplicación de este tipo es para traducir tiendas, no para que nos de dolores de cabeza.

HYPECLOTHING
スペイン
アプリの使用期間:約3時間
OneCommerce.ioが返信しました 2024年11月24日

Hi there,

This is Kane and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will have a proper training to improve the service to better. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- We have seen that one of our colleagues is reaching out you via email, please consider to reinstall the app and let us have a chance to support your case with the highest priority.

Hope to hear from you soon

Regards,
Kane
Transcy by OneCommerce

2024年7月21日

I really liked your service, I had the opportunity to talk to Johnson and she treated me very well and even solved my problem

SmarterLife Center
イタリア
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

2024年7月25日

Just amazing customer support, awesome experience, Someone named Giselle is helping for more than an hour, and explaing every question I got with care. I had so much questions, and It feels like she is so patient and filled with love. Thank you

OZI. AMSTERDAM
オランダ
アプリの使用期間:6日
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024年9月25日

atención al cliente por chat es rápida y eficiente

JuanjoGallery
スペイン
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2024年10月21日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce