レビュー (5,741)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年6月15日

I just downloaded the app and Lisa was very helpful. The switchers were not showing on my storefront. She was able to add them and save me a lot of time. So far I'm loving it!

Asyrii
アメリカ合衆国
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年6月16日

Hi Mayra,

My name's Adonis from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adonis
Transcy - Translate Language and Convert Currency

2021年4月29日

I had trouble but the support team is amazing, they helped me step by step until the issue was resolved. I love the app and I love the team!

Shop Homez
カナダ
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年5月4日

Hi there,

I'm Reece from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Reece
Transcy - Translate Language and Convert Currency

編集日:2021年1月9日

Very useful app. The language translation is really effective. And you can modify the automatic translation to adapt it as you want. Converting currency is pretty easy to settle. I also enjoy the customer support reactivity, they sent me a message to alert me about a problem with the installation and offered their help (thanks Lisa !)

Royalty
フランス
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年1月10日

Hi there,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

編集日:2022年11月29日

It is not the first translation app that we have tried and so far really satisfied with this app. I had some questions/issues and was helped very quickly and well by Joliann! Keep it up Team Transcy!

Laudeen
ベルギー
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2022年11月30日

Hi Claudia,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

2021年12月2日

We like to work with Transcy. It is very easy to use. It offers a good overview of the individual content pages and fields of the online shop. Content can be translated automatically or/and edited manually. The support also reacts quickly to questions. We are very satisfied.

Performance Brands
オーストリア
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年12月6日

Hi Alexander,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2023年1月21日

全体的に操作しやすくわかりやすい画面です。特にチャットでのサポートが手厚く、困っているときや自分でも気づいていなかった設定の不備を教えてもらえてとても助かりました。shopify初心者でも利用しやすいと思います。

no
日本
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2023年1月27日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2021年6月18日

She has been amazing. Very outgoing person, and came up with great ideas which she communicated with me and I agreed 100% with them

Solfer Fit
アメリカ合衆国
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年6月20日

Hi Alberto,

This is Myrna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Myrna
Transcy - Translate Language and Convert Currency

2022年8月3日

Garlic was a wonderful help! Immediately helped me set up the translations I wanted and even embedded the button for me. Had some issues with a banner pop-up that Garlic also took a look at for me. Amazed by this customer service 10/10

KING Composiet
オランダ
アプリの使用期間:6ヶ月
2022年1月28日

This app is great, the customer service is in place, the app gave me exactly the help I needed, and it helped me solve the problem in a short period of time

Gymsweaty
アメリカ合衆国
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2022年1月29日

Hi there,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2021年9月12日

The app is very user friendly. I like that you can put your on twist on the translation. More than the app itself, I am rated the team behind it. They are always there whenever I have issue with the app. They are efficient, working on resolving the situation fast; which is crucial for small business like mine. Thank you

Jazzdesigner Jewelry
カナダ
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2021年9月13日

Hi Jocya,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency