レビュー (5,744)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年1月25日

This appl has a good UI and quick, thorough support. Supports tons of languages and gives you the ability to edit on a per-element basis.

Jampha
アメリカ合衆国
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2022年1月25日

Hi Carina,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022年5月14日

It's a great app and the customer support staff Flora is super super nice and responsible! Thank you so much!

近未来のガジェットストア MODERN g
日本
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2022年5月17日

Hi there,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

編集日:2021年2月18日

Customer service is amazing and quick, Love it,
Thanks so much to Muffin, she setup all
So helpful :)

Karmin Design MX
メキシコ
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2021年2月19日

Hi there,

Here's Sophia from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophia
Transcy - Translate Language and Convert Currency

2022年5月23日

Molly was perfect with me. I had a few concerns about some of the issues in the application and she got it all sorted out in a very short time

The Little Green Bottle
スペイン
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2022年5月24日

Hi Valerie,

Here's Carrick. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Carrick
Transcy - Translate Language and Convert Currency

2022年11月15日

Highly recommended, great team and customer services, the best translator on Shopify store , I'm still trying and satisfied

canavitam
カナダ
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2022年11月16日

Hi Mohammed,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2022年9月1日

App works well and Pauline on the live chat team helped me a lot without any waiting time or delays. Would recommend!

Agile Designs
カナダ
アプリの使用期間:4ヶ月
2021年6月10日

it was really quick and easy would recommend to anyone it took very little time and it was very simple.

PlayZone France
アメリカ合衆国
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2021年6月11日

Hi Elijah,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

2021年12月18日

The translations and currency conversions are relatively complete and easy to use, making it suitable for most small to medium sized sellers, I think it's a great app.

T-Tech Europe
イタリア
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2021年12月20日

Hi LIXIAOBIN,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2020年9月30日

Fast automated (not perfect) translation.
Really fast & helpful support! Their support team did solve my issue within a few hours. Although I would appreciate a bit more transparency what was actually done.

GrowTect
ドイツ
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2020年9月30日

Hello Christian,

This is Seri from Transcy Customer Support Team, and it is really nice to receive your feedback.

We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.

Also I informed our Dev team too to see if we have any resolution to improve translation quality later.

Regarding your concern about wanting to know what has been done, please note that our conversation history would be sent to your email already, and if you have not received it, please let us know, and we would like to send it again to you.

Should you need any further assistance later, please feel free to contact us via our 24/7 live chat, or email at support@fireapps.io

Best Regards,
​Seri
Transcy - Translate & Currency Support Team

2021年11月7日

We used this app to translate one e-shop to Greek. It worked pretty well although there were issues and bugs. The reason I am giving it 5 stars is the amazing 24/7 support! They reply almost instantly in the chat & provide fixes - even code updates pretty fast! It also has a free trial to find out whether it suits your needs - so I recommend trying it out!

StefanFashion
ギリシャ
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2021年11月8日

Hi Nikolaos,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency