レビュー (5,746)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年5月8日

I use this app to help my Spanish Speaking clients, I did not like where the appl was located on the page, I contacted customer service and they responded within 1 minute, plus they show me where to change the placement of the button, NICE.

Lisverik Trends
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年5月10日

Hi Nellis,

This is Emily from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emily
Transcy - Translate Language and Convert Currency

2022年11月26日

She was very helpful so much was able to get the job done and completed. Met all my expectations to a fault

slidemovers
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年11月28日

Hi Ashley,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2023年1月19日

Because they got. My problem fixed now. And now my customers can see my website in English and Spanish also. The help was very patient with me

LevelUpCreations
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2023年1月19日

Hi Larry,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年10月15日

Great support. Very responsive and always using visual aids. I am mainly converting to Arabic language so I will see how they deal with challenges related to RTL and update this review. But so far, it was recommended to me by a friend, and now I also recommending it.

Harakatt
アラブ首長国連邦
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年10月18日

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

編集日:2021年12月13日

It does the job right. If you encounter any issues, which you probably won't you get help instantly. Thanks to the dev team.

M. Selçuk İpek
トルコ
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年12月13日

Hi Sertaç,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年8月27日

Molly from FireApps is AMAZING! She helped me with step-by-step images on how to set everything up from beginning to end. Super happy with the customer service and the speed of the response time.

SUPMOGO Regenerative Wearable™
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年4月30日

Great support and customer service. Helped me achieve the goal I wanted in an extremely short period of time. High recommended.

Locals Streetwear NZ
ニュージーランド
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年5月5日

Hi Grant,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2022年7月13日

The app work very well and most of all the customer care is efficient and very quick. Highly recommended.

NEVVER
イタリア
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年7月18日

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

編集日:2023年2月15日

Fast to initiate the chat, but can take a lot of time to get a very easily solvable question answered

BlueJackShot
ポルトガル
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年6月29日

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年11月19日

Servizio molto veloce e molto professionale con assistenti molto gentili e che ti danno una grande amano ad applicare il servizio della piattaforma

Flashlight
イタリア
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年11月21日

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce