レビュー (5,689)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年6月5日

Customer support is above all expectations. I've contacted them on Saturday evening and ...they answered, solved some questions right away and some forwarded to the technical team that also was working at that time. I'm impressed. Thank you guys!

Ukrainian Puzzles
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年6月8日

Hi Yaryna,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022年4月17日

Aydan hielp me enorm, ik zei wat ik wou en hij regelde die alles naar mn wens ! Zeer behulpzaam en vriendelijke medewerker

Saintique
ベルギー
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年4月18日

Hi Huseyin,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022年12月12日

muy amable la atencion al cliente, responden al momento y te resuelven las dudas muy rapido y de manera sencilla

SandClock
スペイン
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年12月13日

Hi Frrancisco,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2023年9月20日

Provides adequate translation and currency conversion functions. And the support is fast and helpful. Thanks especially Polaris!

Watchnian Marketplace
日本
アプリの使用期間:約2ヶ月
OneCommerce.ioが返信しました 2023年9月22日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年2月5日

A bit buggy sometimes, but the support is amazing! Would recommend this for translating your store to another language

Arsenio Shop
シンガポール
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年2月7日

Hi Arsenio,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2023年1月25日

Thank you very much for your help Vani. She was kind and helpful, she helped me choose the right subscription. If she didn't help me, I would have made a bad choice

brilliancy
スロバキア
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2023年1月27日

Hi Roland,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

2021年10月19日

App looks goood still to see how it works but Amazing Support Team, dedicated to help customers . 5 star from me

Ancient Mirrors
ドイツ
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年10月21日

Hi Zvikomborero,

Here's Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Vivian
Transcy - Translate Language and Convert Currency

2023年4月2日

It provides very excellent service, as well as customer service at the highest level, providing the necessary support

SweetyMeNnâ
イギリス
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2023年4月4日

Hi Ehab,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

2022年5月5日

The Application is easy to use and the language switcher can be configured manually. Instant and useful support team.

VintageSurprise.de
ドイツ
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年5月6日

Hi Daniel,

I'm Jonathan. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2022年12月26日

This is my first time using this app and it has outstanding customer service and technical support. I could not have completed the setup process without the expert knowledge of their staff.

US SOLAR FARM
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年12月27日

Hi Rafael,

This is Frederick from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Frederick
Transcy by OneCommerce