レビュー (5,693)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年5月11日

The support team is responsive to our enquiries and helpful on helping us to set up our switcher. Looking forward to their support making a seamless experience for our customer!

Pleasure Point 喜穴
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年5月12日

Hi Zion,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2023年1月11日

muy atento el grupo de atencion al cliente. tuve un inconveniente y lo resolvieron rapidamente. muy buena experiencia

tecnovisor
アルゼンチン
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2023年1月12日

Hi Nicolas,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年9月9日

Amazing support! Really fast answers! I really appreciate the time and effort to help me build up my store.

Jumper™
ドイツ
アプリの使用期間:3ヶ月
2022年2月11日

I was so happy to use the app, and most especially to Grace one of its support who was very patient and so responsive that she was able to give the adjustments and integrate the app well to my store. Thank you much!

Dubai Prestige Boat
アラブ首長国連邦
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年2月14日

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2022年3月30日

This app is very useful to the Shopify website which sells internationally. Their staff helped to embedded the bar to the top right of website. Our help request is reponded immediately. High recommended!

Fundspring.hk
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年4月4日

Hi Steve,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2023年3月4日

Der Kundensupport ist sehr gut, kann ich nur Empfehlen. Vielen dank an Aurora! Die App hat auch sehr gute Möglichkeiten.

ForYouSmoothie
ドイツ
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2023年3月7日

Hi Andre,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年7月28日

Very useful and good app. The support is perfect. I recommend to everyone who need multi language store!

Dodkey
ノルウェー
アプリの使用期間:3ヶ月
編集日:2021年8月24日

The customer service & technical team are very friendly & helpful, and the problem is solved quickly. Thank you for your cooperation.

Forma
エジプト
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年8月25日

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2022年3月30日

Amazing app to build an international website. Also a great customer service. I highly recommend to use this app.

MOOI MOOI DECO
オランダ
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年4月4日

Hi Wako,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

編集日:2022年9月23日

Eccezzionali! Mi hanno supportato in un complesso procedimento che avevo chiesto sulla personalizzazione del mio tema. 5 stelle meritatissime!!!

Art&Sapiens
イタリア
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年7月18日

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency