レビュー (5,707)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年8月24日

Great service! really went the extra mile. can reccomend this app to everyone! fair price and fast and great service

Akoestiekdeal
オランダ
アプリの使用期間:2ヶ月
2021年12月16日

this app is very easy to use , and they will lead and teach and help you any time , thank you, Lisa

NBGAIA
中国
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2021年12月17日

Hi Zhang,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2022年2月16日

not bad, I just install it. Observing subsequent usage.............................................................................

Autogen
中国
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2022年2月17日

Hi Wang,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2022年6月30日

Received great support with miss Garlic and I was able to display all the currencies around the world automatically based on the users' location. :) Great app and would definitely recommend it!

Sage & Sunday
南アフリカ
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2022年7月4日

Hi Jakob,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

編集日:2023年1月22日

The product is, as described, excellent. Customer support is fantastic; they are 24 hours a day through live chat and can resolve any issues right away. They are even able to (when given permission) get control over your Shopify to make the necessary changes. I would only recommend making sure whenever you give someone access to your account, so make sure you know what will be done beforehand so that everything is clear for both parties. Overall, 10/10 is very good; thanks, Johnson and Kaity!

Zizov Diamonds
ベルギー
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2022年5月5日

Hi Nina,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2023年1月3日

best and also the fastest service ever (Eloise best supporter ever) so helpful and really helped me to get a better store

Wax-E
イスラエル
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2023年1月3日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

編集日:2022年1月8日

Excellent app, fast response, helpful and efficient customer service Thank you so much for your help

Teah
ノルウェー
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2022年1月10日

Hi Darling,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022年7月19日

anazing app, and amazing support ..thank you Charlotte for your help to set up thecurrencies on my store

jewelrela
フランス
アプリの使用期間:2ヶ月
2022年7月31日

La app es excelente! La atención y el servicio tecnico son maravillosos tambien! los recomiendo 100%, ni bien la instale, el servicio tecnico ( Shen) logro resolver la instalación de las monedas y los países que necesitaba. Son realmente Maravillosos!

AlforjaCero
アンドラ
アプリの使用期間:2ヶ月
2023年2月10日

The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it
The customer service was very patient and helped me solve all my problems. It took over two hours and it was worth it

TakePhoneCase
中華人民共和国香港特別行政区
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2023年2月14日

Hi Xiadi,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce