Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,964)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年4月15日

Very good support from Eleanor.
Thank you ! You helped me a lot.

My Store
ベルギー
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2024年4月22日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年4月19日

Really happy with this app. I did not want to spend money but the "free" apps are so low quality in my opinion. The customer service is great. It's friday night and I was able to find someone who can assist me.

SpaceSaver
アメリカ合衆国
アプリの使用期間:3日
OneCommerce.ioが返信しました 2024年4月22日

Hi Ricardo,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

編集日:2024年5月4日

Cris was very supportive and help me with all the enquires that I have with the app. I am very happy with her help!!

BALKO
スペイン
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2024年4月5日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2024年2月3日

Very easy to use app,it translates everything not leaving anything behind. and the customer support is also good serenaa helped setting up everything.thanks

Deccca Arts
インド
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年2月6日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2024年3月28日

The after-sales service is very timely. Thank you to the after-sales team. This helps me a lot.

DYU Italia
中華人民共和国香港特別行政区
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年4月5日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年3月29日

Johnson was amazing helped me right through and get everything ready. great app 10/10

Shop Loverdock
アイルランド
アプリの使用期間:29日
OneCommerce.ioが返信しました 2024年4月5日

Hi Oisin,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2024年3月12日

Support made setup flawless for me! Excellent customer service and app! Highly recommend!

Morris Reed
アメリカ合衆国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2024年3月19日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年7月17日

This app is excellent, offering both language and currency exchange functionalities at a reasonable price. The first-class technical support is impressive. Thank you, Polaris, for the quick and efficient assistance!

Raapluss
ノルウェー
アプリの使用期間:約19時間
OneCommerce.ioが返信しました 2024年7月23日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年5月2日

The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!

Swedora
スウェーデン
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2024年5月9日

Hi Nassim,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2024年6月5日

The App is agreat idea, but it is pure pain to implement everything correctly. In the end it didnt work, it messed my my whole currency section, displayed ridiculous prices. nobody from the support could help me/ understand the problem. the support is prompt and really tries its best. They directly come in your shop and try to fix things, but that made everything worse in my case.

Because its dealing with very sensitive topics like currencies and dislayed prices, which can only be realtime edited (formatting etc.) be very careful. I lost a lot of money and customers thanks to this app.

Vespucci
ドイツ
アプリの使用期間:8日
OneCommerce.ioが返信しました 2024年6月7日

Hi Adrian,

This is Kate from Transcy

First of all, I sincerely apologize for the inconvenience caused to you

At the moment, since you also use Shopify Payment and set up the currency on Markets, the currencies are managed by both Shopify Payment and Transcy.

I have explained to you how the currency works in each situation via our support ticket.

I am still looking forward to hearing from you so that I can provide a proper explanation based on your Shopify Markets' settings.

Regards,
Kate
Transcy by OneCommerce