Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,913)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年11月30日

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
日本
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2023年12月5日

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2024年5月4日

Polaris did a great with support and halped me fix all issues.

HELP DOGS FOREVER
ルーマニア
アプリの使用期間:5日
OneCommerce.ioが返信しました 2024年5月9日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2024年3月1日

great fast service

Kits Paradise
カナダ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2024年3月5日

Hi Martin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2024年4月23日

Their customer service is superb. The team is super helpful and any questions we had when implementing and styling the app they helped us with. Could highly recommend!

Rivage
スウェーデン
アプリの使用期間:約13時間
OneCommerce.ioが返信しました 2024年5月4日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年1月29日

Great app and great customer support!

Clara, Harwin and Nim were a great help whilst setting up the App.

Highly responsive and competent!

Roll and Pole
ドイツ
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年2月6日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2023年11月23日

Lee went out of his way to make sure he helped me thoroughly. Really good support! Thank you so much.

CHROMAFLIP™
デンマーク
アプリの使用期間:6日
OneCommerce.ioが返信しました 2023年11月28日

Hi Tadeo,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年5月14日

Super service à la clientèle, rapide et très aimable!

Ma Caféine
カナダ
アプリの使用期間:約2ヶ月
OneCommerce.ioが返信しました 2024年5月20日

Hi Laurence,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024年4月1日

superb app and even better support

Rejuvene
アメリカ合衆国
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年4月5日

Hi Vishal,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024年4月2日

Joyce very helpful helping me solve issues with Transcy as well as my website

Terrific Tattoo Supplies
イギリス
アプリの使用期間:15日
OneCommerce.ioが返信しました 2024年4月5日

Hi Eriks,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2023年12月7日

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

worldbestsellerproducts
アメリカ合衆国
アプリの使用期間:約2ヶ月
OneCommerce.ioが返信しました 2023年12月10日

Hi Keunyoung ,

This is Brian from Transcy and we're truly sorry for any inconvenience causing to your experience

In relation to your concerns as following:

- Partially translated: it means section/page has been translated before, but there are some parts/elements in that section/page still have not been translated completely, or default content is already updated/changed recently so they need to be re-translated to update the new translation

- For the other issues, we have seen that one of our colleagues is following your case, he gave you clear explanation as well as the relevant solutions for your case, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce