Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,914)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年1月21日

I had a lot of questions before I chose Transcy for my website and Jaxber answered all of them with extreme kindness and simplicity. When choosing an app, it’s really nice to feel that the team will be there to help in case you have a problem. Great customer service!

Swivells
フランス
アプリの使用期間:24日
OneCommerce.ioが返信しました 2023年1月27日

Hi Amélie,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2023年9月7日

Very beautiful and easy to use

My TB Store
サウジアラビア
アプリの使用期間:24日
OneCommerce.ioが返信しました 2023年9月12日

Hi Bander,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2022年5月14日

Customer service is exceptional. Especially Jennifer, she solves all my problems and takes very little time to respond. Highly recommended!

TheSharkys
フランス
アプリの使用期間:24日
OneCommerce.ioが返信しました 2022年5月17日

Hi Salvador,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

編集日:2024年4月25日

CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Indo-European languages languages but not Chinese

Aerix Co
台湾
アプリの使用期間:1年以上
OneCommerce.ioが返信しました 2023年9月12日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2021年3月17日

i used this app and is very good and simple to use, really appreciate. The price is quite good and is really nice.

Cuscini&relax
イタリア
アプリの使用期間:24日
OneCommerce.ioが返信しました 2021年3月17日

Hi there,

I'm Helen from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helen
Transcy - Translate Language and Convert Currency

2021年6月3日

The app is very slow and lag all the time, really frustrating. Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website. It becomes impossible to find a word to translate in particular. And the team is not helpful with that.

Altterre
カナダ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年6月4日

Hi 朱大掰,

I'm Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for this inconvenience caused.

Regarding to your concern as following:

The first issue is the loading page speed in back end, If it happened on back end, it depends on how many pages as well as languages you're translating, it means the more pages or languages you have, the slow loading speed it should be.

The second issue as "Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website", the random words may come from your store theme, also because of theme limit, our app cannot detect those words in-app to edit, our app just automatically translate it properly, in case you want to edit it, we will help you from our system. For further check and help you resolve completely, my colleague has contacted you properly, please let them about it.

Hope to hear from you soon.

Regards,
Peter
Transcy - Translate Language and Convert Currency

2023年1月28日

Extremely useful app and amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful.

Cushion Quilts
アメリカ合衆国
アプリの使用期間:24日
OneCommerce.ioが返信しました 2023年1月30日

Hi Laura,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年9月11日

I have just started using this app everything looking good so far, with one incident I have faced, Neville was really helpful and quickly solved it.

Ace Mills
アメリカ合衆国
アプリの使用期間:24日
2022年4月20日

The app is really useful and Nancy from support helped me a lot and set up the app as it should be. Congratulations

Take a look 4 YoU
セルビア
アプリの使用期間:24日
OneCommerce.ioが返信しました 2022年4月26日

Hi Darko,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2022年7月29日

They are professional and Shen assisted with my case and settled my problem in just 10 mins!! She was nice and explained well to me. Good!!!

Ksquare Food
中華人民共和国香港特別行政区
アプリの使用期間:24日