Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,916)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年1月10日

customerservice was quick and very helpfull. And the app is easy to understand. I worked with other languageapps, but not very happy with it. I hope this will be the solution

Wijnbox.nl
オランダ
アプリの使用期間:6日
OneCommerce.ioが返信しました 2022年1月10日

Hi Andreas,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2023年10月11日

Great service from support(Rosa) installing the app.

VanZus
オランダ
アプリの使用期間:6日
OneCommerce.ioが返信しました 2023年10月13日

Hi Van,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年3月16日

Customer support seems to be excellent answered to my questions fast , im just starting to check out the app but the options available seems to be very good and complete

CoverkingUSA
アメリカ合衆国
アプリの使用期間:6日
OneCommerce.ioが返信しました 2022年3月17日

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

編集日:2021年8月14日

excellent technical support, not only for the attention but also for the quick response. Thank you so much for everything

Dossiderales
ウルグアイ
アプリの使用期間:6日
OneCommerce.ioが返信しました 2021年8月16日

Hi Joskarely,

Here's Gabriel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Gabriel
Transcy - Translate Language and Convert Currency

2022年8月15日

Tailor was super helpful and the app is super easy to use! We got a translated version of our shop in less than 10 minutes. Amazing!

Evernest-Shop
ドイツ
アプリの使用期間:6日
2022年12月19日

Very fast respond and very helpful thank you ,

Gashi Shop
ドイツ
アプリの使用期間:6日
OneCommerce.ioが返信しました 2022年12月20日

Hi Flamur,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2023年10月31日

SUporte muito bom

Elegafino
ブラジル
アプリの使用期間:6日
OneCommerce.ioが返信しました 2023年11月7日

Hi Christian,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2023年5月29日

For the moment all seems to be working well, and the support team help me to set it up exactly as I wanted it. Recommended especially if you need many languages!

NewSkinShop
スペイン
アプリの使用期間:6日
OneCommerce.ioが返信しました 2023年6月1日

Hi Paloma,

I'm Levi from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Levi
Transcy by OneCommerce

2022年6月9日

Nice customer support from Transcy Team withing minutes they reply and do things for you and they are available 24/7

hyperlychee
アメリカ合衆国
アプリの使用期間:6日
OneCommerce.ioが返信しました 2022年6月9日

Hi Hannan,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

2023年1月4日

very bad app, bad support
i was take 3 full days to explain tmy problem and nothing happend!
i get premium subscribe to fix every thing but the problem when you change manual translate and save it there is nothing update or change in website until 24 hour?
should be see the result change direct on website not as your support tell me you can give me what you need to edit and i will change it. are you serious!!!

7Closet
サウジアラビア
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2023年1月9日

Hi Salman,

I'm Brian and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Brian
Transcy - Translate Language and Convert Currency