Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,883)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年7月14日

support is really bad. I need help but whenever I reached out a girl named "Jennifer" replies but gives me no solution, i end up thinking she doesn't even understand english very well.

vendavaljewelry
チリ
アプリの使用期間:5ヶ月
OneCommerce.ioが返信しました 2022年7月15日

Hi Manuela,

I'm Fiona and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation

2. For your main issue relating to translation, I have seen that one of my colleagues is following your case, she gives you a clear explanation as well as solutions for your case, please kindly check your email and let her know if you need further support

Regards,
Fiona
Transcy - Translate Language and Convert Currency

2022年10月17日

The best translator app that i found! The support is trully amazing! Fast to responde super professional! Totaly 5 stars!

AVANTI.PT
ポルトガル
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年10月19日

Hi Starzynska,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2022年3月4日

I use this app to do translation. it works well and great support! it works well and great support!

TigaKafee
中国
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年3月5日

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022年6月24日

I love the app. It helps me offer multicurencies. Customer service is very quick and helpful. Helped me customize the placement of the app on my theme. Thanks a lot

Homura Design
フィリピン
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年6月27日

Hi Charles,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2023年9月24日

l app è fatta benissimo e l assistenza è semplicemente straordinaria !!! penso al momento sia la migliore app per tradurre le lingue in modo accurato!! Voglio spendere 2 parole per l assistenza è quanto di meglio abbia trovato finora in app di questo tipo !!! ti assistono in tutto e se necessario fanno le cose per te !!! fantastici❤️❤️

PopPrintx
イタリア
アプリの使用期間:5日
OneCommerce.ioが返信しました 2023年9月28日

Hi Concetta,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2022年4月19日

so far i really like this app im new on this app so have not yet used it to its full potential but so far i like what i see

Excel Divas
カナダ
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2022年4月26日

Hi there,

I'm Bellamy. We would like to thank you for your review about our app.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022年12月10日

Ho chiesto un aiuto perchè il tema che stavo usando non era pienamente compatibile, sono intervenuti sul mio tema e in due minuti hanno risolto il problema, bravissimi, disponibilissimi, cinque stelle meritate

Insider Brand
イタリア
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年12月13日

Hi Gianluca,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2022年4月6日

very helpful and kind to me helping me in solving a cart currency problem thanks a lot for your Effort

YOUTH.EG
エジプト
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年4月7日

Hi Galal,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2022年10月30日

AWESOME APP AND THEIR CUSTOMER SUPPORT, SHE IS VERY KIND AND EXPLAINED EVERYTHING IN DETAIL BY PRACTICALLY DOINT IT

ColourBeing
イギリス
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年10月31日

Hi Nikhil,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

2022年5月31日

I used this app to add a switcher onto my store as I have customers all over the world. I was having trouble working by myself so I asked for help and that they provided. Good app and very helpful!

Swift Blend
オーストラリア
アプリの使用期間:5日
OneCommerce.ioが返信しました 2022年6月2日

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency