Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,886)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年3月15日

Great app and customer service. You have been fast and very kind!
I had a problem with the configuration and they themselves have connected to my store and in a matter of 2 minutes it was solved.

MadRoom
スペイン
アプリの使用期間:4日
OneCommerce.ioが返信しました 2022年3月16日

Hi Jorge,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年6月3日

One of the best ever ,I have no regret for having chosen this app.Customer service is so cool ......

Neatset
アメリカ合衆国
アプリの使用期間:4日
OneCommerce.ioが返信しました 2022年6月8日

Hi Stanley,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2020年10月1日

Thank you for the assistance. I downloaded the app but it seemed not woking in the first place but they helped me for the settings. Hopefully it can boost my business outside of my country.

komonn
日本
アプリの使用期間:4日
OneCommerce.ioが返信しました 2020年10月1日

Hello 慶 烏山-san,

Here's Anna from Transcy Customer Support Team, and thanks so much for your feedback.

Note that we are providing currency converter too, so feel free to utilize it along with translation which Petey guided you.

Also I believe you will be interested in our blog at https://fireapps.io/blog which contains many useful e-commerce tips.

If you have further concerns later, please feel free to contact us via our 24/7 live chat, or our email at support@fireapps.io.

Best Regards,
​Anna
Transcy - Translate & Currency Support Team

2021年12月22日

App is good, customer serice awesome. I just wish to have better tool to find text that I wanna replace the translation.

Rebelger.com
スペイン
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年12月22日

Hi there,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your concern, we have realized this and are trying to investigate further to include this feature in the next releases, hope you sympathize for us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021年6月24日

这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好这个产品表现很好

youngmarket
シンガポール
アプリの使用期間:4日
OneCommerce.ioが返信しました 2021年6月25日

Hi there,

Here's Roderick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Roderick
Transcy - Translate Language and Convert Currency

2021年12月28日

I just installed the app and worked it through in a few minutes. It looks very nice and easy though I was not aware of how to use it, But Andy really come helped me alot to set it up and Now everything looking soo good, and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good

Bella Pets
オランダ
アプリの使用期間:4日
OneCommerce.ioが返信しました 2021年12月29日

Hi Jur,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2022年3月19日

Ich habe die App neu installiert, sie scheint soweit ganz gut zu funktionieren. Wörter die nicht gut übersetzt sind kann man manuell ändern.

myDOGstuff
オーストラリア
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2022年3月21日

Hi there,

Here's Kane. Thanks so much for your review about our app.

We guarantee that the translation system is being upgraded frequently, and the quality keeps improving when time goes. Also we provide Edit translation feature in case customer can modify target translation if any mistakes made by automatic translation.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2021年12月6日

Lisa is so nice, thanks for her help❤️❤️❤️❤️❤️❤️❤️❤️ I need to spent some time to discover this app and then give more advice……."

FortunaLM
中国
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2021年12月7日

Hi WUJECCI,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2023年2月9日

Je n'ai pas encore complètement utilisé l'application donc je ne peut être objective sur l'outil. Cependant, le service client est TOP !!

Minneo
フランス
アプリの使用期間:4日
OneCommerce.ioが返信しました 2023年2月10日

Hi Raada,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2020年11月9日

We translated our entire webshop via Transcy (800 products) from Dutch to French. But now it appears that custum fields can't be translated by the app... so we're stuck because we use a lot of custom fields... We also get to see in a lot of places... so we have to take this out everywhere... e.g. in the search bar, check out screen, ... Really not recommended!

Cantata Belgium
ベルギー
アプリの使用期間:3ヶ月
OneCommerce.ioが返信しました 2020年11月10日

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Sorry for the inconvenience has caused to you

First, I got your concern about the custom fields translation. At the moment, we offer a feature called Third-party Elements to translate the texts which are created from other apps or custom code.

Second, Our Support agent is contacting you via live-chat support. She will explain how to use the app features and help to solve the issues you have with the app.

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency