Transcy: 言語翻訳と通貨
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Great app with efficient and helpful service. We used a customized shopify theme. The technology team even help us design the interface of our website. We will use their advanced function.
Hi Chris,
Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency
I love how attentive and problem solving the customer support is. Aurora should get a raise! e8rfhe8rver
Hi Nikoloz,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
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Hi David,
Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.
We have seen that you uninstalled our app already. For further check your case, you please consider to reinstall our app and let us have a chance to support you with the highest priority.
Besides that our colleague is supporting your case, please kindly check the relevant channel for further help. Looking forward to hearing from you soon
Regards,
Vincent
Transcy - Translate Language and Convert Currency
I am keen to grow my business globally and I am currently using the free plan as a testing period , A number of customers view my website from France and so therefore I am hoping I will convert more of those customers by optimising the language and currency. I had immediate support with integrating the app and all looks good so far. I will be back with an update once I have more details.
Hi there,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
This plug-in is easy to use, and the customer service is warm. Although it is the first time for me to contact this plug-in, I can use it quickly. However, there are still some parts that cannot be translated. Please optimize it as soon as possible. Thank you very much.
Hi there,
This is Neil. Thank you so much for your review about our app.
For your feedback, we really appreciate it and assure that we will improve it in the better way. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
One of the best Support teams for sure, Raised a request and Flora from the support team got back to me in minutes and helped me with setting up the app, Must have app and looking forward to use them long term!
Hi Alaa,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I try to use Transcy to translate my online store from English to other languages, it's a great tool, and Rosa helps me solve problems quickly. Thanks
Hi Chen,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
The service of the customer service lisa is great. Detailed explanation and guidance. It's easy to learn to set up.
Hi Su,
This is Jonathan. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
Super cool app (if you enable in the theme customiser like you’re supposed to). I didn’t follow the instructions properly so it wasn’t working (it was super late, I was tired) so I contacted support who immediately despite being out of normal working hours, got in touch and kindly figured out what I did wrong and fixed it. So far the app is working great, super easy and a fab translation- and really awesome support. I have had to do nothing but download and click some buttons to get a fully translated website for free. Really really impressed. Thanks.
Hi Justine,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
J'ai utilisé l'application pour toucher de nouveaux marchés, elle est super utile. Et le support est parfait, super à l'écoute !