Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,958)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年11月15日

7 star service! The agent was able to fix my issue while on live chat within minutes! amazing speed and efficiency.
Thank you

Magnnuss
スペイン
アプリの使用期間:23日
OneCommerce.ioが返信しました 2024年11月21日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年10月31日

I had an issue with the translation, so I reached out for help, and Polaris was incredibly kind and walked me through everything step by step. Thanks to their support, the problem was resolved smoothly. I truly appreciate it—thank you so much!

OK Travel
オーストラリア
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2025年2月17日

I have been charged for it even though I didnt use it!!!
It slows down my website hence uninstalled but looks like I am forced to pay, anyways.

All Inclusive Family Treasures
インド
アプリの使用期間:13日
OneCommerce.ioが返信しました 2025年2月19日

Hi there,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding. For making it clear, although you did not use it, if you still keep the app install, you get the app charge unless you uninstall the app

- We have seen that one of my colleagues has reached out you via email and provided clear explanation, please let them know if you need further support.

Best Regards
Saha
Transcy by OneCommerce

2024年10月24日

I love this app! I was hesitating between this and another translation app. I tried this and for now, I am really really satisfied! Transcy app is very easy to use, they have many options to customize your settings and make your store look more unique, professional and lovely. The customer support is really available 24/7, which is a plus when you need assistance urgently. I would 100% recommend, without any hesitation!

Shedcozy
アメリカ合衆国
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年11月7日

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
スイス
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年11月21日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

編集日:2024年12月10日

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Bladi Amsterdam
オランダ
アプリの使用期間:5日
OneCommerce.ioが返信しました 2024年12月16日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2025年1月8日

Excellent customer service

Olucia
オランダ
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2025年1月15日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

編集日:2024年12月1日

I keep updating the review because the customer service is so good, and Andy, Eleanor, and Andrew were always helpful. The app is easy to set up and manage. I recommend!

Guineapet
ポルトガル
アプリの使用期間:12日
OneCommerce.ioが返信しました 2024年11月28日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2025年2月20日

Good Support

RAYAN Shop
サウジアラビア
アプリの使用期間:1年以上
2025年1月17日

great communication. problem sort it

Nanoteqa
イギリス
アプリの使用期間:13日
OneCommerce.ioが返信しました 2025年2月16日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce