Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,909)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年7月23日

It took us a while to get everything related to translating a complex custom theme into 10 languages organized and live, but the Transcy team was incredibly responsive and helpful at every step of the way. With the combination of real time translation but the ability to manually translate almost everything, it has worked out to be a perfect solution for our organization.

The Monroe Institute
アメリカ合衆国
アプリの使用期間:6ヶ月
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

2024年8月16日

I've had a few issues with this app translaing but it is still the best translation app on shopify.
Every issue I've had the support fixed it within 20 minutes,
A special thank you to Giselle who has been an amazing assistance every time!

CALI CLO UK
イギリス
アプリの使用期間:12日
OneCommerce.ioが返信しました 2024年8月20日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce

編集日:2024年11月4日

Had a problem that was fixed eventually by customer support.

Unfrosen.com
ルーマニア
アプリの使用期間:8ヶ月
OneCommerce.ioが返信しました 2024年10月27日

Hi Horia,

This is Peter and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues provided an explanation and the relevant solution as well, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Peter
Transcy by OneCommerce

2024年11月14日

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
ルーマニア
アプリの使用期間:約5時間
OneCommerce.ioが返信しました 2024年11月21日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年9月5日

Cris helped me very quick and precise with a problem. I am very thankfull and would recommend this app to anyone looking for a good translation/currency tool

GlowQueen
ドイツ
アプリの使用期間:14日
OneCommerce.ioが返信しました 2024年9月16日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024年9月14日

I recently reached out to Alene from the Transcy app for assistance with troubleshooting, and I couldn’t be happier with the service she provided! She was incredibly helpful, responsive, and resolved my issues quickly. I truly appreciate her support and recommend her services to anyone needing assistance. Thank you, Alene!

PinkyPillow
アメリカ合衆国
アプリの使用期間:10日
OneCommerce.ioが返信しました 2024年9月16日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2024年11月15日

Always the best option for translations and currency conversions, Customer support is the best !!

Tuff store
クウェート
アプリの使用期間:約1ヶ月
OneCommerce.ioが返信しました 2024年11月21日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2024年7月30日

I've been having problems with the Market translation for a few days now. No one from Shopify support can help me. After 6 days of the translation headache, I decided to install Transcy get help with their support. And guess what???? In just 5 minutes every single translation problem on my end is fixed! The support is super awesome. Very attentive and explained everything to me. They walk me through every process. Big thanks to Alene!

BOOBOXER
アメリカ合衆国
アプリの使用期間:15日
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024年7月31日

easy to use, many functions, helps us a lot to manage our three languages

Om Home & Garden
オランダ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2024年8月12日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2024年10月30日

Good and friendly customer service

Gibbon Japan
日本
アプリの使用期間:4ヶ月
OneCommerce.ioが返信しました 2024年11月8日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce