Transcy: 言語翻訳と通貨
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (5,885)
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Update: After two weeks of live testing. Visitors droped 45%.... Sales droped over 50%. Some users from germany get the english version displayed and canceled the order. I have deleted the app. Old Rating: Easy Interface, Good Design and a smooth auto translation. You can also add manual translation after. Perfect & a very helpful team which guides you thru all the setup. Thank you.
Hi Karsten,
I'm Mirabel and we sincerely apologize for this inconvenience causing to your experience.
In relation to your main issue about dropped visitors or sales, we need to check further if there's any wrong from our app. Besides that, please recheck the rest of features such as business strategy, because your issue may come from many different kinds of aspects. We find this useful as we also had a hard time gaining sales .You may check on this link we're going to provide https://www.shopifycompass.com/
As we have seen that one of our colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Es una app buena y sencilla de usar. Tienen un asistente online (chat/email) que funciona muy bien y responden muy rápido. Tuve varios problemas en la configuración en Shopify y me orientaron como solucionarlo. Las traducciones al Ingles son correctas.
Hi Salvador,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Awesome customer service. Aurora was very kind and her response time was very fast. She was able to solve my issues very fast as well. Thank you very much. I highly recommend this app and its customer service.
Hi Andres,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.
Hi Jocelyn,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
Amazing support! Proactively they reached out to me to help me with the switcher that was not automatically embedded in my theme. They did immediately the required development work.
Hi Panagiota,
I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Matthew
Transcy - Translate Language and Convert Currency
Lisa helped guide me to successfully apply certain requests for my store, easy steps to follow. I'm impressed with how fast we got it all sorted. Thnak you for your help Lisa (:
Hi Brad,
This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency
Excellent app! extraoprdinary interface and good funcionallity its very useful and quicly setup and better than all its free!!
Hi Andres,
Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
When you click the switcher it's translating super slow especially when you go from page to page....
Hi Strahil,
This is Victoria from Transcy and we're deeply sorry for your unexpected experience with our app
In relation to your issue, as usual once you switch to other language, it will take around 2 or 3 seconds to load its translation. Here, because you uninstalled our app, so it's hard for us to check your case further, please consider to reinstall our app and let us have a chance to support you with the highest priority
We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.
Regards,
Victoria
Transcy by OneCommerce
Giselle SAVED me. She worked with me on all kinds of troubleshooting, was patient, worked with the tech team when needed, and tested all our changes. This was an AMAZING experience. Thank you!
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Ottima App per tradurre il sito in pochi click. L’assistenza é davvero veloce e cordiale. Super consigliato!!