Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,963)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2023年1月21日

Ended up with the Premium plan, in order to make full use of image replacement for 5 languages. When I have had issues, the support team at OneCommerce/Trancy are impressively "on their toes" to support - I have never been let down and give my best 5-star rating for this!

No Ice, Baby!
ノルウェー
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2023年1月26日

Hi Christian,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

編集日:2024年10月7日

Very helpful support team.

Stashed Products
イギリス
アプリの使用期間:約2年
2022年6月15日

Un conseil très rapide et personnalisé à ma demande. C'est très appréciable d'être accompagné de cette manière.

Chidomarca
フランス
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2022年6月16日

Hi Pierre,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2021年8月31日

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樂誠—網絡批發直銷
中華人民共和国香港特別行政区
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2021年9月1日

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team.

It sounds like you had a good time with us. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年8月31日

The customer support for Transcy is very good, always aiding in solving tech issues in a few days. Regarding the interface of the app, it is slightly slow to translate and there may be some issues that arise. However the staff will be there to aid in solving them as mentioned.

KOMME K5
シンガポール
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2021年8月31日

Hi KOMME,

This is Keisha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate you taking the time out to share your experience with us.

For your concern as "it is slightly slow to translate", as usual our app will translate your store almost immediately after your page is fully loaded. Another concern is that because some issues is related to technical issue, so it needs Dev to check and fix it, it's hard to avoid delay but once your issue is raised, we will try to resolve it as soon as possible.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Keisha
Transcy - Translate Language and Convert Currency

編集日:2021年8月31日

The team was a great help. I have had there help 2 or 3 times. I definitely recommend getting them to help you.

D R Distributors
カナダ
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2021年8月31日

Hi Dwayne,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

2021年7月26日

I have just started using the app and felt a little lost when I initially opened it. That didn't last long as Jane quickly messaged to introduce herself and offer assistance. It wasn't long before I had everything set up. Jane was very patient and a pleasure to speak to. I'd recommend the app to others.

Rugby Gains
イギリス
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2021年7月26日

Hi John,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2022年2月24日

Fast and efficient service, App works well. Would be even better if we could manage conversion rate. Thanks for your help!

BRPPOPNOW
カナダ
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2022年2月25日

Hi Martin,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2021年12月1日

This app is very easy to use, just several clicks, the new language was set up. AI translation save so much time for us.
I recommend this app to my friends!

Hai Pai Qi Men
中国
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2021年12月2日

Hi Yong,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022年3月16日

Started with the 'starter' account and after a couple of months changed to 'essential'... with such a great and helpful support they helped me seamlessly to activate all requested languages and solved some issues for me on my store.
Amazing, such a helpful support! I highly recommend this app if you want your store multilanguage translated with multicurrency.
Chapeau!

Harvest Soon
オランダ
アプリの使用期間:約2年
OneCommerce.ioが返信しました 2022年3月17日

Hi Wilfred,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency