Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,963)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2022年6月11日

Easiest translating app I've come across! Responsive and quick customer support as well. Was surprised at how easy it was to setup and it's perfect for those who just need one language translated. For the free version at least.

Hortencia's Workshop™
アメリカ合衆国
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2022年6月13日

Hi Hortencia,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

2024年6月24日

Good customer service, was helped right away and in the right way. Very satisfied

Bebos
オランダ
アプリの使用期間:19日
OneCommerce.ioが返信しました 2024年7月7日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2022年8月21日

Auf den ersten Blick: Coole App. Schnell eingerichtet. Jetzt müssen noch die vielen Funktionen ausprobiert werden. Und mega Support. Empfehlenswert!

CAPTN Coffee
ドイツ
アプリの使用期間:2年弱
2021年12月25日

Lisa from the Customer Success Team of Transcy, thank you soo much. The live support team was very helpful.

Slimpack Türkiye
トルコ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年12月26日

Hi Nuray,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2021年5月21日

Easy to use and setting. Great CS for always support. The most like is auto translate and currencies by location. everywhere customer can understand. But it will be more comfortable to use, if translate function and currency function can combine in same row. It protect confuse from customers.

QUARKERS
タイ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年5月24日

Hi Phadungkiat,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

2022年2月28日

The App works very well!
It Is really fast and easy to translate your store for any launguages. We used it here: www.umile.shop

UMILE
ポーランド
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2022年3月2日

Hi Magdalena,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022年2月15日

nice translat tool and good service,and manys thanks for the staff help me to solve the problem,highly recommend

AUA CROWN HOME DECOR FURNITURE STORE
中国
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2022年2月16日

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

編集日:2023年2月8日

Worst app I've ever used. It was a good app when I first downloaded 2 years ago. They changed their new UI and it hadn't worked properly until I contacted them.

They especially messed up my international SEO which took me years to get there. Product pages' meta descriptions are completely from different products, same for h1 and h2 either. I gave them a chance to help me but they tell me that I need to update pages manually which is ridiculous because I have over 2k products in my store. It's not possible for me to do it.

They messed up my international SEO ranks and are not willing to help me. Never ever use this app.

---
Edit Feb 8, 2023

Response to Peter:

It's not about me getting used to the new version. Your app obviously wasn't translating properly until I contacted you. So it is NOT me, it's you. You should take responsibility instead of trying to look like you're helping me, no you are NOT.

It is mind blowing. They emailed me today and said that 'please let us know if you need further assistance'. Is this a joke? Really?

I already told you what the issue is. Why have you NOT still fixed it instead of keep emailing me and saying that 'please let us know if I need help'.

Total waste.

AGOZTECH
アメリカ合衆国
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2023年2月6日

Hi OZKAN,

I'm Peter from Transcy and we're deeply sorry for your unexpected experience with us

Regarding to your main concerns as following:

1. We have realized that changing to a new version will not be easy for users, and it would take a while to get familiar with the new version, however we're here and willing to help until it's completely resolved

2. Based on your SEO issue, we have seen that one of our colleagues is following your case, she gave you a clear explanation, please kindly check your email and let her know if you need further support.

Regards,
Peter
Transcy by OneCommerce

2021年8月21日

Very intuitive and great support so far! Totally recommend for multilingual stores. Translations are also pretty accurate and just need a slight review.

Mercado do Clássico
ポルトガル
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年8月23日

Hi Pedro,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2021年8月30日

無料で簡単に日本語ページを英語ページに多言語化できました。通貨の切り替えも円とドルの切り替えが可能です。無料版は1言語の1通貨までですが、有料版にすると増やせるみたい。英語がどれほど正確化は分かりませんが、サポートもわざわざ日本語に翻訳してくれたので助かりました。

Mo-LAWS
日本
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年8月30日

Hi 福弘 両角,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency