Transcy: 言語翻訳と通貨

Transcy: 言語翻訳と通貨

レビュー (5,960)

総合評価
4.8
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年11月26日

The app navigation is not the most intuitive, and manual translation almost always result in a coding error -- these two problems mean that I always have to contact their customer service, which is actually the strongest aspect of the app -- their chat is very active, and someone always responds in minutes. However, it would be neat if that wasn't necessary, and some of the bugs weren't there.

DOG SHOP A-GO-GO
ドイツ
アプリの使用期間:9ヶ月
OneCommerce.ioが返信しました 2024年11月28日

Hi there,

My name's Selina from Transcy. Thanks for comment about your experience when using Transcy and loving our support.

With the coding error, it means the transcy "tag ...

2024年4月8日

The app seems quite good and partly functional. However, I'm wasting a lot of time with the customer service, which is very slow. I don't know if I've done something wrong, but I respond instantly to their messages, yet I have to wait 8-9-11 minutes and more. I've been in contact with customer service for over 56 minutes now, and they probably lack sleep, taking micro-naps between each response. ...

FolioPet
フランス
アプリの使用期間:約2ヶ月
OneCommerce.ioが返信しました 2024年4月10日

Hi there,

My name's Carrick from Transcy and we personally apologize for this inconvenience with our agent

However please believe me that single conversation does not reflect ...

編集日:2024年3月29日

Drawbacks (Updated after seller Comment on 29.03.24):

3. The app inserts his tags everywhere
4. Email Notifications can be translated only in the expensive 30$/month plan. DeepL API only in 60$ plan. There are apps not worse than this one that allow these functionality at cheaper price.
5. I still couldn't manage to replace product images for different languages.

Unique features:
1. Colorful HTML ...

Glaz Dev Backup 3
ウクライナ
アプリの使用期間:1日
OneCommerce.ioが返信しました 2024年3月29日

Hi Олексій,

This is Saha from Transcy and thanks for your valuable feedback

In relation to your concern as following:

1. At the moment, we have fully synced what default ...

2024年4月8日

Few issues with the app, and support is not that good.

Casa Essentials
メキシコ
アプリの使用期間:2ヶ月
OneCommerce.ioが返信しました 2024年4月9日

Hi there,

My name's Brian from Transcy and we're sorry for those inconvenience during using app

For unexpected support from the agent, we will recheck their work carefully ...

編集日:2024年3月29日

Didn't work correctly (only showed 2 currencies on the switcher, but I had selected all currencies)

Switcher is ugly imo as well.

Gamer Tech
ポルトガル
アプリの使用期間:28分
OneCommerce.ioが返信しました 2024年3月29日

Hi Miguel,

This is Brian from Transcy and we personally apologize for any inconvenience causing to your experience

- As per check, seem that you have not contacted us via ...

2021年5月1日

Great customer service. A little pricey,but overall good. The website can improve a bit on manual translation - it can be easier with better editing features on the website.

Sahathanee Shop
タイ
アプリの使用期間:4年弱
OneCommerce.ioが返信しました 2021年5月4日

Hi Sahathanee,

Here's William from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you ...

編集日:2025年1月28日

When it works it's fine. But Transcy updates are often no improvements. Customer service is ok.

Van De Zotte Perfume
オランダ
アプリの使用期間:約3年
OneCommerce.ioが返信しました 2022年1月13日

Hi Joeri,

This is Kieran from Transcy and we're deeply sorry for this inconvenience causing to your experience

- Regarding to your issue, it was officially fixed on Jan 22, ...

2022年2月12日

Użyłem aplikacji w celu translacji mojej strony e-commerce. Kilka problemów technicznych zostało rozwiązanych przez agenta. Głównym problemem jest panel administracyjny - bardzo nieintuicyjny i ciężko znaleźć lokalizacje translacji co do czego się odnosi.

Lenbutik.com
チェコ
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2022年2月14日

Hi Teresa,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

For your concern as you did ...

2021年6月6日

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Life-likeDoll
中華人民共和国香港特別行政区
アプリの使用期間:2年弱
OneCommerce.ioが返信しました 2021年6月9日

Hi Xuedan,

Here's Godiva from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for leaving us a review.

However, we seem not to understand your ...

2022年3月4日

I like this app. The only thing is that there is now way to translate a word once on the entier website, I have to translate it everywhere it appears.

Bourrienne Paris X
フランス
アプリの使用期間:1年以上
OneCommerce.ioが返信しました 2022年3月6日

Hi Valentine,

Here's Oriana. Thank you so much for your review.

Based on your concern, I seem not to catch your point clearly, as I have seen that my colleague is following ...