Transcy: AI 언어 번역

Transcy: AI 언어 번역

리뷰 (5,974)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 12월 9일

I needed the dropdown menu to be integrated into the header of my webshop only showing the language flag. Within minutes I was helped by Polaris from support. I mentioned the look and feel and after 20 minutes it was already working in my shop. Had to give her 5 stars for the swift help she gave me.

LOT.
네덜란드
앱 사용 기간 거의 2년
답글 OneCommerce.io개 2024년 12월 16일

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024년 11월 22일

I’ve been using Transcy to manage multiple languages on my Shopify store, and the experience has been outstanding. The app is user-friendly and integrates seamlessly with my store, helping me reach a global audience effortlessly.

A special shoutout to Lee from the support team for the exceptional assistance! Lee was quick, knowledgeable, and went the extra mile to make sure all my questions were answered. I truly appreciate the patience and professionalism shown during our interaction.

I highly recommend this app to anyone looking to expand their store’s reach with multilingual support.

NEXBLUE
홍콩(중국 특별행정구)
앱 사용 기간 10개월
답글 OneCommerce.io개 2024년 11월 28일

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2025년 1월 13일

I had an issue with a sentence that had been removed in my main language but was still visible in certain other languages. I contacted customer service about this, and they helped me quickly and efficiently. The problem was resolved the same day.

MagCable
네덜란드
앱 사용 기간 3개월
답글 OneCommerce.io개 2025년 1월 15일

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

2024년 10월 28일

Super customer service :) Giselle was really helpful
General things about the app is fine however if some features is added it would be great.

Most critical one is: Ability to automatically translate or change the photos or videos in product descriptions.

WTDieselgbl
영국
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2024년 11월 8일

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

2024년 11월 25일

I am very glad that the expert LEE is considerate and not only answered our questions, but also gave us good suggestions to optimize our website. Thank you for his professionalism。

Ordro
홍콩(중국 특별행정구)
앱 사용 기간 2년 초과
답글 OneCommerce.io개 2024년 11월 28일

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024년 12월 6일

Awesome service. Ive tried lots of apps and this one is by far the best for translation.

NeloLife
미국
앱 사용 기간 8개월
답글 OneCommerce.io개 2024년 12월 16일

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2025년 1월 17일

I had great service and it was very fast an efficient.
Thank you

H Parfums
캐나다
앱 사용 기간 3년 초과
2024년 11월 14일

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
루마니아
앱 사용 기간 대략 2개월
답글 OneCommerce.io개 2024년 11월 21일

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2024년 11월 19일

This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.

Italjet Shop
이탈리아
앱 사용 기간 5개월
답글 OneCommerce.io개 2024년 11월 21일

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

We completely understand that costs are a big part of every merchant's decision of which apps to use, but we are confident that our app will provide a great return on investment.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2024년 11월 19일

Their customer service staff is very, very responsible, I want to thank Lee. Thank you for your help. At the same time, I would like to recommend this app to everyone. It is very good.

ADO E-Bike
홍콩(중국 특별행정구)
앱 사용 기간 5개월
답글 OneCommerce.io개 2024년 11월 21일

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce