Transcy: AI 언어 번역
성능, 디자인, 통합 면에서 모두 최고 수준을 자랑합니다. 새 창에서 열기 자세히 알아보기
리뷰 (2,463)
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평점별
Je voulais traduire mon site pour toucher de nouveaux marchés et ce plug-in fonctionne très bien! le customer service est très rapide et compétent, Merci à Andy et l'équipe pour m'avoir aider à configurer correctement!
Hi there,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io
Regards,
Kieran
Transcy by OneCommerce
Disappointing Experience with Transcy AI :
I had a really frustrating experience with Transcy AI. The app was difficult to use and plagued with multiple bugs. I initially chose a plan to test it out, but due to all the issues, I ended up uninstalling it. After a month, I decided to give it another try and pick the plan that suited my needs, only to be told that I couldn’t have a free trial anymore. Even though I couldn't use it properly the first time because of the bugs, they insisted I pay upfront. They have all the data of my previous use, yet they expect you to pay for something you never really got to test. On top of that, their customer service takes a long time to respond. Honestly, for an app with such a reputation, this is far from professional. I cannot recommend Transcy AI due to their lack of flexibility, especially when it was their fault in the first place.
Hi there,
This is John and we personally apologize for any inconvenience causing to your experience
- For unexpected support from the agent, we will have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us
- Basically, in order to provide customer a quick look on how our app works with full features, we are happy to give you 7-day trial when you first install our app. For your case, the trial was ended and we're unable to extend it, however we're willing to offer an exclusive offer "30-day money-back guarantee", it means if our app doesn't meet your needs within 30 days, we’ll provide refund
- We have seen that one of our colleagues is reaching out you and help you resolve all queries, please check your email and let him know if you need further support
Hope to hear from you soon
Regards,
John
Transcy by OneCommerce
I try several app for translation before. But this app is the best for the price. I would recommend to use DeepL Api for a perfect tranlation.
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
I've had a few issues with this app translaing but it is still the best translation app on shopify.
Every issue I've had the support fixed it within 20 minutes,
A special thank you to Giselle who has been an amazing assistance every time!
Hi there,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
When it works, it works fine. But there are lots of flaws. More than before. While the prices keep increasing by a lot.
Hi Joeri,
This is Kieran from Transcy and we're deeply sorry for this inconvenience causing to your experience
- Regarding to your issue, it was officially fixed on Jan 22, please help me check it again. Also we have seen that one of our colleagues is reaching out you via email, please let them know if you need further support.
Regards,
Kieran
Transcy by OneCommerce
Jane the representative was so nice and kind. She helped me what I want. Super fast and great customer service!
Hi VOVO,
I'm Xenia from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Xenia
Transcy - Translate Language and Convert Currency
Amazing support team helping me out great. amazing help from teresa!
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io
Regards,
Bellamy
Transcy by OneCommerce
Good app, great support, we have been using Transcy for 2 years, very helpful tool, we highly recommend it.
I was very satisfied with the support of Serenaa at Transcy , she answered very professionally to all my questions . All my doubts were clarified .
Hi Ivone,
This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
For your concern as Portugal language in Brasil has a few differences, I will note this point and improve it for future update. Also we allow users to edit their translation if the translation does not reach your expectation, you can try to edit it.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency
Support is great and quick! and app is easy to mange! I also like the currency function and that I can edit manually if I want.
Hi Alexander,
I'm Linda from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Linda
Transcy - Translate Language and Convert Currency
