전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 11월 29일

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Rosense
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 11월 30일

Hi Birol,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2021년 8월 25일

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 OneCommerce.io개 2021년 8월 25일

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022년 10월 27일

The app is a bit complicated, but the support is outstanding, just install it and don't think about a thing!

Wecord Morocco
모로코
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 10월 28일

Hi there,

I'm Bellamy from Transcy. We would like to thank for your review

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2021년 7월 5일

Good app, easy to use and very intuitive design.
I realised the translation is pretty good from English to Chinese.
Customer service is very good!

Sokhanstudio
싱가포르
앱 사용 기간 8개월
답글 OneCommerce.io개 2021년 7월 6일

Hi Sookie,

This is Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelsey
Transcy - Translate Language and Convert Currency

2022년 3월 31일

Very nice, Great customer service. Jennifer helped me a lot and solved my problems in time, the APP works great.

EQUAL Coffee Hub
사우디아라비아
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 4월 4일

Hi Mohammed,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022년 11월 22일에 편집됨

Your customer support team and dev team are very helpful and efficient. We really appreciate your assistance. After using the app for months, we are able to manage most of the situations when using it, of course there are things of the app that need improvement, but with your hard work and good service attitude, we believe Transcy will continue to thrive!

Zupplo Creative Life Store
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 4월 4일

Hi Peggy,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2021년 11월 2일

Adorei esse aplicativo, sou brasileiro e precisava expandir minha loja para outro país, e o app é perfeito, traduziu o idioma da loja e converteu a moeda também, o suporte é maravilhoso, recomendo 100%.

Loja Winners2
브라질
앱 사용 기간 8개월
답글 OneCommerce.io개 2021년 11월 2일

Hi Fabio,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022년 8월 3일

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

KHAIZEN
네덜란드
앱 사용 기간 8개월
2022년 3월 17일

I used this app to do multicurrency on a website - it works well, great app, easy to set up, good support

Everink Tattoo
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 3월 21일

Hi Maksim,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

2022년 6월 20일

This is really a plug-and-play app for language translators. The best one so far and I highly recommend it. The support is quick and very helpful.

hedyandklee
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 6월 21일

Hi Abdul,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency