Transcy: AI Language Translate

Transcy: AI Language Translate

Built for Shopify

리뷰 (5,688)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
    5.3천
  • 평점의 5%가 별 4개입니다
    258
  • 평점의 1%가 별 3개입니다
    42
  • 평점의 0%가 별 2개입니다
    23
  • 평점의 2%가 별 1개입니다
    110
2022년 1월 18일

Great support - very fast - competent staff - very easy to use - great support from the first minute - absolutely recommend.

MySweetStitch
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 1월 20일

Hi Martin,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022년 6월 2일

This app helped me translate our website easily and if I had any problems I was helped quickly. I would definitely recommend.

SK-MEDICAL
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 6월 8일

Hi Alexander,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

2022년 9월 16일

Great!Their technical team is very professional!Able to solve problems quickly, very useful!Recommend everyone to use

GRACELOOK
중국
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 9월 22일

Hi Yang,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2022년 1월 5일

I was helped by the supporter called Andy. Never seen such a friendly and polite both. and quick response. Even for beginner to use the app or building your own HP, we need a person who easy to hear and ask. this guy is the guy. Thank you so much!

WAsisCA
일본
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 1월 6일

Hi Wakohishiki,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

2022년 7월 3일

Im really happy with the app, the translation works perfectly and I can edit it manually. Charlotte from customer support has been very helpful and helped me set up everything in my store !

Forever Never
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 7월 5일

Hi Bettina,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

2021년 8월 25일

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
홍콩(중국 특별행정구)
앱 사용 기간 8개월
답글 OneCommerce.io개 2021년 8월 25일

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2022년 11월 29일

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Rosense
독일
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 11월 30일

Hi Birol,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2021년 7월 5일

Good app, easy to use and very intuitive design.
I realised the translation is pretty good from English to Chinese.
Customer service is very good!

Sokhanstudio
싱가포르
앱 사용 기간 8개월
답글 OneCommerce.io개 2021년 7월 6일

Hi Sookie,

This is Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelsey
Transcy - Translate Language and Convert Currency

2022년 3월 31일

Very nice, Great customer service. Jennifer helped me a lot and solved my problems in time, the APP works great.

EQUAL Coffee Hub
사우디아라비아
앱 사용 기간 8개월
답글 OneCommerce.io개 2022년 4월 4일

Hi Mohammed,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2023년 5월 24일

merci pour votre aide vous êtes très réactif et compétent, je suis heureux d'utiliser votre application

My Qamis Homme
프랑스
앱 사용 기간 8개월
답글 OneCommerce.io개 2023년 5월 30일

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

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