리뷰 (5,711)

전체 평점
4.8
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2024년 2월 21일

Harwin was very supportive and has the technical knowledge we needed.

Imperative
스페인
앱 사용 기간 7일
답글 OneCommerce.io개 2024년 2월 23일

Hi Lucas,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2023년 12월 30일

app works well, I had a small problem that it doesn't translate two sentences, but I contacted assistance, after 3 minutes, Giselle already responded to me and intervened to solve the problem. she solved my problem in less than 5 minutes, I'm really satisfied with the service. Thank you

KASER
홍콩(중국 특별행정구)
앱 사용 기간 20일
답글 OneCommerce.io개 2024년 1월 2일

Hi Zeng,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2024년 2월 6일

Clara really helped me out in resolving my issue with speedy replies

Corela
영국
앱 사용 기간 7일
답글 OneCommerce.io개 2024년 2월 23일

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2024년 6월 25일

非常棒的体验,客服也反馈的很及时,帮我解决了很多问题

Skechers Outlet Online
홍콩(중국 특별행정구)
앱 사용 기간 15일
답글 OneCommerce.io개 2024년 7월 7일

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2023년 8월 11일

I wanted to be able to give customers or shoppers the ability to browse the website in their own language or currency. Being able to translate the website to one's own language helps to increase your market size aka who you will be able to sell to and make more revenue as well as solve their problems.

I didn't want language or currency to be a factor in not making a purchase. So I went ahead and searched language translation apps for Shopify.

At first it was a bit confusing on how to make all the translations go through, but after a week and a half of going back and forth with the customer support team, I was able to make my vision into a reality.

The customer support team is super friendly, helpful, fast to respond, as well as there to support even during my time to sleep at night!

Highly recommend.

ARMOURED THREADS
미국
앱 사용 기간 8개월
답글 OneCommerce.io개 2023년 8월 17일

Hi Armoured,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2024년 2월 13일

Great customer service !

Flowerchild Soins du Corps
캐나다
앱 사용 기간 3개월
답글 OneCommerce.io개 2024년 2월 23일

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2024년 1월 24일

great app, great support. I recommend it.

Tanya Heath Paris
프랑스
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2024년 2월 6일

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2023년 12월 3일

I have yet to find a customer help service line experience that has run as smoothly and efficiently as the experience I hav just had with Giselle. She understood my request quickly and fixed it via coding even quicker. I'm blown away and oh so very happy!

The Trove
카타르
앱 사용 기간 4개월
답글 OneCommerce.io개 2023년 12월 5일

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2024년 2월 24일

Amazing support! And the tool works just as I expected. I can definitely recommend using Transcy.

MydogiiBox
태국
앱 사용 기간 대략 1시간
답글 OneCommerce.io개 2024년 2월 28일

Hi Bo,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2024년 2월 13일에 편집됨

Giselle was very helpful, thank you

Missamargant Worldwide
스웨덴
앱 사용 기간 9일
답글 OneCommerce.io개 2024년 2월 23일

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce