Transcy: AI Language Translate , 리뷰 5,673개
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I hope this review is helpful to someone trying to decide between Transcy and Langify. I recently integrated Transcy into my Shopify store, and I am beyond impressed with the functionality and support provided by this app. Coming from Langify (customer for nine months), I can say that Transcy is more feature-rich and offers a better overall translation experience on your site. Here are a few of the key differences:
1. For starters, Transcy translates all of our 3rd party apps. Langify doesn’t do that. This has been a noticeable upgrade to the shopping experience on our site for Japanese and Thai customers. The complete translation makes the site more aesthetically pleasing and imparts a greater sense of trust.
2. The ease of finding and replacing translations is excellent. The UI/UX is integrated into the Shopify backend, making it more native and intuitive.
3. They also offer DeepL integration, which is much better than Google Translate.
4. Automatic content checking is a huge time saver. It will tell you what has changed at the source of truth and quickly take you to what needs to be updated.
What truly sets Transcy apart, however, is its unparalleled customer service. The customer service team has been exceptional from my initial inquiry to the post-installation support. They are knowledgeable, responsive, and genuinely dedicated to ensuring the success of their clients. On several occasions, they went above and beyond to assist me with customization requests and answer my numerous questions, guaranteeing that the app perfectly aligned with my store’s look and feel. Through all this and across several agents over eight plus days of technical solutioning their customer service demeanor never wavered. They were always polite, responsive, and genuinely friendly. I can say without reservation that this was the best app onboarding I’ve ever had.
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
The app is amazing and the customer support also, they provide me with custom made position and design of the widgets in order to provide the best and professional good-looking website translators. Amazing guys, keep up!
Hi David,
This is Jocelyn from Transcy. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy by OneCommerce
Had a problem (on my end) getting the app to display the converted currencies. Cris, from support had it fixed for me in 15 minutes. He did not send me instructions on what to do, he just did it. It's people like Cris that makes this app so awesome!
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
I tried several similar apps, but none managed to make it work with my theme. In the end, I tested Transcy and encountered the same problem there until Fanny and Bo from support helped me for several hours until everything worked. Not only is it a very good app that is worth all the money, but the support is also unbeatable. Thank you very much!
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Very good Customer Support! I had a problem with the language I wanted to integrate not getting published to my store. The Support Team was extremely friendly and fast in resolving the issue. Great Customer Experience.
Thank you Bo and Alene.
Hi there,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
Amy was great. She was patient with me, replied to my stupid questions and gave me the feeling that she is a great reliable supportive Person
Give her a Salary increase
Hi David,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Customer service is always helpful! A good app for running a language store.
Hi Chak,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
App works great. Easy to use. The support team was also very helpful and quick to help me with adding some code to my site.
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Really happy with this app. I did not want to spend money but the "free" apps are so low quality in my opinion. The customer service is great. It's friday night and I was able to find someone who can assist me.
Hi Ricardo,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
The app works very well, and the support team is very competent and ready to help immediately if you have any problems or questions!
Hi Nassim,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce