Transcy: AI 언어 번역
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (5,909)
상세 검색
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평점별
The app has been very helpful and I wouldn't have been able to use in properly on my store without the assistant and help of Giselle.
Hi there,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
I believed them but the package I had blew up by itself, it wasn't me who canceled it and I didn't realize it, because everything seemed to be working. I contacted them a few times and your agents did not tell me that the problems were related to the basic plan. And as luck would have it, the package I had was increased. I don't like the dishonest process, you no longer deserve the 5 stars I gave.
Hi Aissata ,
This is Peter from Transcy and we sincerely apologize for any inconvenience causing to your experience
- In relation to your main concern that your plan was downgraded to Free plan without your approval. To be specific, we're not allowed or unauthorized to do any actions with your plan, so we're wondering if you have someone else who have the right permission to do it. Also you can recheck with Shopify for further investigation
- We have seen that one of our colleagues is following your case, he gave you clear explanation with the relevant solutions, please kindly check your email and let him know if you need further support.
Regards,
Peter
Transcy by OneCommerce
Royce fixed issue on real time, I am happy with the service given to me. Thank you again
Hi Paola,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
The support team is so cooperative and helpful. Giselle's done a great job helping me out with some issues.
Hi there,
I'm Kaylin from Transcy. Thanks so much for your rating
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
Support made setup flawless for me! Excellent customer service and app! Highly recommend!
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Transcy has proven to be a game-changer for my Shopify store's global expansion. The app's automatic translations are accurate, and its user-friendly interface simplifies the process. What truly sets Transcy apart is its exceptional customer service, especially the outstanding support provided by Nim.
Nim's assistance was prompt, knowledgeable, and proactive. From addressing setup queries to resolving minor glitches, Nim's courtesy and professionalism were evident throughout. Transcy, coupled with Nim's exceptional support, is a winning combination for any e-commerce venture seeking to break language barriers and cater to a diverse global audience. Highly recommended for its functionality, ease of use, and unparalleled customer service.
Hi Bennet,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
enjoy using this app very much, very helpful and everyone there is very nice and response promptly.
Hi Decor,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Great customer service, Comei was the agent that helped me. I had many questions and things that i needed to be changed she did and she went over and above to help me solve all of my issues. great communication. thanks again
Hi there,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
It's a great app, it is a bit costly, but it's worth it. There is a reason for that many reviews. Also, great customer service, thank you Harwin
Hi Julian,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Fast integration, very good Support. People from other Countrys get redirected to their language and currency. Will boost the Game!
Can recommend
Hi Kiyan,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce