전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 3월 17일

They response you and fix your problems very soon and perfectly. Very nice customer service. Highly recommended.

Lefton Home
중국
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2023년 3월 20일

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022년 12월 14일

Seems to be a great app with a lot of potential. Their staff is great especially Aurora. She was on point and swift. I would definitely recommend the app.

Chalice
스위스
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2022년 12월 15일

Hi Miltiadis,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022년 7월 7일

Baixei o app e o suporte é incrivel, app muito necessário para quem quer escalar suas vendas. Recomendo!

Modasvangull
브라질
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2022년 7월 18일

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021년 10월 17일

Seems to be working perfectly and just what I needed for my website. Free option available and if you need some SEO, paid option is not expensive.

The Wine Cat
독일
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2021년 10월 18일

Hi there,

Here's Lani from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Lani
Transcy - Translate Language and Convert Currency

2023년 4월 28일

後台客服處理速度快,發現問題克服會直接幫忙處理。
不過有時候,後台的程式loading會卡住,導致要微調一些工具的時候會需要一直重新整理。開啟其他app並不會有這樣的問題,希望可以再更改一下後台loading速度。

Wonderland Underwear
대만
앱 사용 기간 대략 2년
답글 OneCommerce.io개 2023년 5월 8일

Hi there,

I'm Bellamy from Transcy. We would like to thank for your review

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2022년 3월 23일

a good app that helped me translate my website in to few different languages and multiple currencies, I recommend it

LuLu portrait
홍콩(중국 특별행정구)
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2022년 3월 25일

Hi there,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022년 7월 12일

I want to create a cross-border online store! This app is a big help for me! And the customer support was very honest and nice guide.
Thank you Frola!!^^

HAND in HAND
일본
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2022년 7월 18일

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021년 2월 25일

Customer service is great, Lisa helped me very promptly to modify the settings and I didn't need to stress about it. 24/7 Customer Service is very real, and very efficient. Would recommend.

Bella Hair CA
캐나다
앱 사용 기간 대략 2년
답글 OneCommerce.io개 2021년 2월 25일

Hi there,

I'm Scarlett from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Scarlett
Transcy - Translate Language and Convert Currency

2021년 1월 11일

A very useful application, I was able to solve my currency conversion problem thanks to Lisa who helped me a lot. I also appreciated the responsiveness of Lisa customer's support, she sent me a message alerting me to my problem and she helped me resolve my problem.
Thanks you so much to this best app and Lisa, the best Transcy Customer's Support.

My Laptop Standee
프랑스
앱 사용 기간 대략 1개월
답글 OneCommerce.io개 2021년 1월 11일

Hi there,

Here's Phelan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phelan
Transcy - Translate Language and Convert Currency

2022년 8월 25일

Amazing sales rep, very friendly!! Love this app and all its functionalities. Would recommend any day.

Lindeen
캐나다
앱 사용 기간 대략 1개월