Transcy: AI 언어 번역
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (5,918)
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평점별
very good! good support helped fast with my problems. thanks! They helped me with everything i needed help with and the app works perefctly
Hi Rasmus,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
It's very cool application with supper support:D P.S. I advise everyone! The app automatically translates the text on your site. If you find an error in the automatic translation, then you can correct it manually through the application in one minute. Technical support will help you do it 24/7
Hi there,
This is Elena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Elena
Transcy - Translate Language and Convert Currency
i used the app to traslate all my shop 's page, it is a very good application.......................
Hi there,
I'm James from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
James
Transcy - Translate Language and Convert Currency
Plan (which is not cheap) have 100,000 words to translate. It seems is a lot but their system counts the words of shopify design (which you dont need). And dont make mistakes! Because every moment you change something, the words counter runs. My 100,000 words ended in 3 languages and no blog, no big texts... actually I dont know how they ended. I think is not transparent. Not recommended!
Hi there,
Here's Kate again. I am so sorry for the inconvenience causing to your experience.
Glad to inform that with the latest update, our app is now offering unlimited words to translate along with lots of useful functions. Hope you consider to reinstall our app and let us have a chance to support you with the highest priority
If you have any questions or need further help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards,
Kate
Transcy - Translate Language and Convert Currency
Very bad app and it is not working properly , broke 10 time for one week .Big problem for me and lost a lot of customers !!! NOT working good !!! Last time i had a lot of people contacting me to complain about the language problem !
Hi Miroslav,
This is Anna from Transcy and we're deeply sorry for your unexpected experience with our app
Regarding to your issue, because you uninstalled our app already so it's hard for us to check and reproduce the bug further, so please consider to reinstall our app and let us have a chance to support you with the highest priority.
We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let him know if you need further support.
Regards,
Anna
Transcy by OneCommerce
Customer service immediately helped me solve the problem, very professional and good customer service support.
Hi Zhang,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
teresa was kind, patient and helped us a lot. Translation works well on my site, they help us change the switcher position and it fits my theme. Thanks for that.
Hi TING,
I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jonathan
Transcy - Translate Language and Convert Currency
app works well, I had a small problem that it doesn't translate two sentences, but I contacted assistance, after 3 minutes, Giselle already responded to me and intervened to solve the problem. she solved my problem in less than 5 minutes, I'm really satisfied with the service. Thank you
Hi Zeng,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Die App ist einfach zu verstehen, wenn man trotzdem offene Fragen oder Probleme hat antwortet der Support innerhalb von ein paar Minuten. Die App läuft sehr flüssig. 5 Sterne!! :)
Hi Leon,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
I am truly impressed with how the team have managed to help me. Quickly but with perfection. Thanks alot!
Hi Moritz,
My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce