Transcy: AI 언어 번역

Transcy: AI 언어 번역

리뷰 (5,884)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 11월 16일

this app is very good and very easy to use. I recommend this application for your shop. Thank you so much

Flashpow
프랑스
앱 사용 기간 6일
답글 OneCommerce.io개 2021년 11월 17일

Hi Odran

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022년 8월 1일

I really enjoyed using this application, everything is accessible and understandable, and if something is unclear, then you can watch a short video. The service help responds very quickly and helps to sort out your problems in a matter of seconds.

Loft Nails
미국
앱 사용 기간 6일
2021년 12월 24일에 편집됨

Thank you so much Flora for being so kind and kind and thank you very much for her team Thank you for wishing you all a Merry Christmas

memoryshops
중국
앱 사용 기간 5개월
답글 OneCommerce.io개 2021년 12월 26일

Hi Yangzhao,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022년 8월 11일에 편집됨

No Transparency, Terrible customer support.
Access request granted to Transcy app team to fix an error that appears in translation and after that some changes on the theme where done , customers couldn't check out. We had multiple changes within the theme to fix this error without any clear communication from them on what was done when we requested a clarification to fix the problem.

E Parkville
이집트
앱 사용 기간 6개월
답글 OneCommerce.io개 2022년 8월 12일

Hi Sally,

I'm Marry from Transcy and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues is following your case, he gave you clear explanation as well as solution for your case, please kindly check your email and let him know if you need further support

Best Regards
Marry
Transcy - Translate Language and Convert Currency

2022년 11월 7일에 편집됨

Updated feedback after some months of using the Transcy app: I would give 5 stars to the team, AMAZING team, but the app itself is starting to get on my nerves seriously. Ok fine, the team is proactive and you can join them 24/7, they're polite and they fix most of the problems quite fast, but... new problems are showing up all the time! Things that were fine suddenly got translated wrong, problems that were fixed come back, and we don't have much control on quite "normal" editing things, such as writing a text on 2 different lines. I need to ask the team to break my own text so it shows properly. That's just an exemple. If you have a lot of variants on your website, I would suggest you look for another app. They can't edit variant menus, I mean, if you have side menus showing your variants as filters, it will end up being auto-translated, with mistakes that are not editable. And mistakes keep coming back in the variants in the listing pages. One day it's ok, the other it's auto-translated with mistakes. And I go in the app to translate back properly, and of course, it's already translated as needed. Since I did this work... Also, the team keep asking to change my review to a 5 star-review. It used to be a 4-star review but I had to go down to 3, because I'm started to feel super frustrated. I need to take 1 to 5 hours a week to get problems fixed with the team, and this is valuable time that could be spent in so much more ways for me, as a small entrepreneur. Again, the big value of this app is the amazing team behind it. I'm not saying anything bad about the team, but the app is not suitable for a professional website, which I'm trying to get. *** Idea for the team of something that could be improved in the app = I would enjoy A LOT if in the product translation boxes there was a word count in the SEO parts.... Now I need to copy my SEO translations and copy them into Word to see how many characters i'm at. That little improvement would save a lot of time to users who take SEO seriously.

Ruby Mardi
캐나다
앱 사용 기간 6개월
답글 OneCommerce.io개 2022년 5월 17일

Hi Ruby,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022년 12월 5일

Cette application est trop lente, l'abonnement est cher dés 10 € seulement pour 2 langues ect .. Ce n'est pas assez fluide pour paramétré et mettre en place l'application.

Ustensiles-Box
프랑스
앱 사용 기간 6개월
답글 OneCommerce.io개 2022년 12월 6일

Hi Chloe,

This is Kevin from Transcy and we sincerely apologize for your unexpected experience with our app

In relation to your concerns as following:

1. The application is too slow, unfortunately we seem not to catch your point clearly, we really appreciate if you explain it more details

2. As you mentioned the basic plan with $10 for 2 languages and it's not enough to set up. For making it clear, with basic plan, you can add two target languages including 1 basic and 1 advance language along with 167 currencies. Besides language, our app also supports to translate meta tags as well as description tags and to provide unique URLs for each language to ensure your store is easy to find on every search engine. Especially, we have an exclusive function called language and currency assignment, it means to decide which language and currency customers will be able to see. In Belgium, for example, Dutch is more common, but your customers can still browse and buy in French or any other languages.

We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Kevin
Transcy by OneCommerce

2022년 4월 7일

I have my technical challenges, but support are very fast and helpfull - so far I am overall happi. I look forward to see, if it will increase sales.

MyBeanie
덴마크
앱 사용 기간 5개월
답글 OneCommerce.io개 2022년 4월 13일

Hi Martin,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2023년 5월 10일

a few minet bugs sometimes but when it works its fantastic, just try it out for yourself you wont regret

Optimized-fit
벨기에
앱 사용 기간 5개월
답글 OneCommerce.io개 2023년 5월 11일

Hi Frank,

This is Jocelyn from Transcy. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2023년 5월 17일

with the paid plan geolocalized translation is available. Racommanded. Very kind from the assistance, 1to1 steb by step guide!

Easy Slides
이탈리아
앱 사용 기간 6일
답글 OneCommerce.io개 2023년 5월 18일

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2021년 8월 7일에 편집됨

I use the app to translate my store into for the market in India. I really like how it works. With a click of a button my customers in India are able to read in their language! And I really appreciated Lisa's help. She made it super easy for me to complete the work in very little time. Thank you so much!

KicksUnderground
미국
앱 사용 기간 5개월
답글 OneCommerce.io개 2021년 8월 8일

Hi Danielle,

I'm Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency