Transcy: AI Language Translate , 리뷰 5,669개

전체 평점
4.8
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  • 평점의 92%가 별 5개입니다
    5.2천
  • 평점의 5%가 별 4개입니다
    258
  • 평점의 1%가 별 3개입니다
    42
  • 평점의 0%가 별 2개입니다
    22
  • 평점의 2%가 별 1개입니다
    109
2022년 3월 30일

The app is well done and does that it promises.
The customer care is top. I suggest this app to stores want to sell in any language.

Vegantis
이탈리아
앱 사용 기간 1일
답글 OneCommerce.io개 2022년 4월 4일

Hi Mario,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

2021년 2월 19일에 편집됨

Very bad user navigation, I get a lot problems with my store translation. The user interface don't scrolling down its very lag. I want to cancel my subscription but i don't see in any where to cancel, it this is another fall.I uninstall my app, but the company charge my the middle plan price ($17.90). When I reinstall my app to see if its work better, the app say that I need to pay the same tariff again. I WANT MY MONEY BACK !!!!!!

Bikers PR
미국
앱 사용 기간 29일
답글 OneCommerce.io개 2021년 2월 21일

Hi there,

Here's Bella from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused.

In relation to your problem as following:

1. You said that "I get a lot problems with my store translation and The user interface don't scrolling down its very lag", please elaborate your concern along with your screenshot so we can help you further.

2. To cancel your subscription, you have to uninstall our app from Shopify admin then the subscription will be cancelled as well. You won't be charged on next billing.

3. App charge, for making it clear that within 30 days of your current billing cycle, you can uninstall and re-install our app several times without being double charge or multiple charges on your billing payment. (Just approve the charge, and you won't be billed twice)

As you are having an active chat with my colleague, please let them know if you need further support.

Looking forward to hearing from you soon.

Regards,
Bella
Transcy - Translate Language and Convert Currency

2021년 5월 21일에 편집됨

I had an adjustment issue with the switcher with my theme, the Fireapp/Transcy team was great to assist me both on desktop and mobile. In the end they fixed the issue after multiple adjustment attempts. The free version comes with fully functional currency switcher that works based on IP. The app is recommended.

Lumina Silky Skin
미국
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2021년 5월 24일

Hi Muhammad,

This is Helga from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Helga
Transcy - Translate Language and Convert Currency

2022년 1월 18일

Very great app and very good support (thank you Richcarde for your help). I was disappointed with Langshop but this one, I recommend :)

Meubles Cosy
프랑스
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 1월 20일

Hi Mickael,

I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

2022년 1월 2일에 편집됨

This app offers great customer service and an app that works quickly as seamlessly. Thank you for your assistance!

Pink Swan Cosmetics
미국
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 1월 3일

Hi Gabriel,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

2022년 3월 18일

The best App with the best customer service. I`m super happy how fast the respond to my questions was. Absolutly recommendable.

Napali- Yogamats
독일
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 3월 21일

Hi Tanja,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

2022년 9월 21일

Excelente servicio y el asesor también gracias por su apoyo, todo bien bien bien bien muyy buen servicio y asesoramiento.

TRENDSALONE
멕시코
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 9월 22일

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022년 7월 12일

app buona , soprattutto per il servizio clienti! sempre molto disponibili e veloci a risolvere i vari problemiì

scrusciu du mari
이탈리아
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 7월 18일

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022년 10월 18일

really this app is awesome and the best is support in this app they really help you so much without boredom. really thank you so much

BASEVEL
스웨덴
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 10월 19일

Hi Jean,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2022년 6월 24일

I installed this app yesterday, they contact me to help me, they has helped fix my CSS problem, so good, I recommend.

cosfun
중국
앱 사용 기간 대략 24시간
답글 OneCommerce.io개 2022년 6월 27일

Hi Adrian,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

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