Transcy: AI 언어 번역

Transcy: AI 언어 번역

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2021년 10월 8일에 편집됨

One of the good apps, but not for Arabic ,I faced some problems in arabic translation like duplicating the words and prices , the support team were so great and helped me alot to solve some of the problems i had but eventually i deleted the app to get rid of the problems that can not be solved.

Layobaz
사우디아라비아
앱 사용 기간 대략 2개월
답글 OneCommerce.io개 2021년 9월 8일

Hi Layobaz,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

2022년 1월 28일

I used this app to help me to get the switcher. The answer was beyond expectations since I was offered to embed it.

METECA
멕시코
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 1월 29일

Hi Alice,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2020년 12월 17일

They broke my store and never answered. My request was just to allow currency traduction in mobile version. Instead of helping me or fixing the problem, they get into my store, made some changes and after that all currencies were broken. With their changes euro = prices in dollar.
In addition, now some of my articles are displayed with a price multiplied by thousand, do you buy a t-shirt for 2.900,00 $ ???
Therefore I lost customers and sales. My store is still broken by the way without any message by technical support. Even funnier, the woman with whom I chat said : "Sorry I messed up" bye
Avoid this application as quickly as possible. I spent a lot of time and they crash everything. So do not download this app !!!
I expect a return asap and a refund.

Yodalorien
프랑스
앱 사용 기간 대략 2개월
답글 OneCommerce.io개 2020년 12월 21일

Hi there,

Here's Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

Regarding to your concern, I have re-checked with the concern agent to improve our skills and serve you better in the future. Especially, your issue is completely fixed, please kindly check it again.

I have seen you are having an active chat with my other colleagues, please let them if you need further help.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

Regards,
Peter
Transcy - Translate Language and Convert Currency

2022년 6월 7일

Ich habe die App installiert und bin sehr begeistert. Es ist sehr einfach damit den Shop in einer weiteren Sprache anzulegen. Besonders hervorzuheben ist auch der Service und technische Support der mir bei Problemen sehr schnell geholfen hat. Die Kommunikation über den Chat hat sehr gut geklappt, auch am Wochenende. Ich bin sehr zufrieden und kann das App weiterempfehlen.

Stue Studios
독일
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 6월 8일

Hi Junhee,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022년 7월 11일

今天刚开始试用这个APP,希望实现多国语言和货币自动切换，
客服服务很棒，引导很到位！
其他有好的效果~
I just started to try this APP today, I hope to achieve automatic switching of multiple languages and currencies,
Great customer service, great guidance!
Others have good effects~

chbaor
헝가리
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 7월 18일

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022년 1월 13일

Good customer support so far. We are still waiting on response on whether the app allows content on Theme to be edited on the base plan.

Li Natural Healthcare
미국
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 1월 16일

Hi Li,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2022년 2월 19일

The app seems to work although my theme is not published so the translation doesn't yet show up there. Customer support are very helpful and assisted me adding the second language.

La Siciliana
이탈리아
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 2월 21일

Hi Alexandra,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

2022년 3월 15일

the app is super. Tailor helped me with some setup. Tailor was very kind and do the work for me. thank you.

glame.me
루마니아
앱 사용 기간 대략 2개월
답글 OneCommerce.io개 2022년 3월 16일

Hi there,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2023년 6월 22일

I had some questions regarding how the app functions work and the customer care helped me totally with all my concerns.
It works amazing and I love that!

Terre Ostili
이탈리아
앱 사용 기간 2일
답글 OneCommerce.io개 2023년 6월 22일

Hi Marta,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2021년 12월 20일

Great Work, Amazing automation for currencies and translating, Special thanks for the supporter team

Handy Tech
독일
앱 사용 기간 2일
답글 OneCommerce.io개 2021년 12월 21일

Hi Omar,

Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

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