Transcy: AI 언어 번역
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (5,842)
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We uninstalled this app once as the staff told us that Transcy is are not compatible with other 3rd party app. After we uninstalled, Transcy's staff Jennifer begged us to reinstalled so she will look into the problem and solve it. We reinstalled eventually and Transcy's dev team gave us the same answer of their incompatibility. We are highly unimpressed. Sorry but this app will waste your time. Do not try.
Hi there,
This is Brian and please accept my deepest apology for this inconvenience.
For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation
As I have seen that my colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.
Regards,
Brian
Transcy - Translate Language and Convert Currency
I just installed this APP and it seems to work really well !!! I am using the basic version but I think I will switch to the professional one later. In order to have more management possibilities.
Hi Simone,
I'm Marcus. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy - Translate Language and Convert Currency
Demande de ticket pour un bug d'affichage, réglé en qq min.
Très efficaces ! Je reviendrai vers eux pour de futures demandes.
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Scarlett is very nice and supportive for setting up the system! Still need to try the system itself but so far its good.
Hi Kinga,
I'm Marcus. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy - Translate Language and Convert Currency
So far it's good app,i love support team. i will update my review once i finished one month! Thank you Lisa.
Hi there,
I'm Muhammad from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Muhammad
Transcy - Translate Language and Convert Currency
بها صعوبة شوي ولكنها رائعة وتلبي طلبك It is a little difficult, but it is wonderful and meets your request
Hi there,
This is Christabel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks your review about your app.
I have seen you said that "It is a little difficult", my colleague has sent you a follow-up email please let them know more details, so they can check and help you further.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Christabel
Transcy - Translate Language and Convert Currency
Update: After two weeks of live testing. Visitors droped 45%.... Sales droped over 50%. Some users from germany get the english version displayed and canceled the order. I have deleted the app. Old Rating: Easy Interface, Good Design and a smooth auto translation. You can also add manual translation after. Perfect & a very helpful team which guides you thru all the setup. Thank you.
Hi Karsten,
I'm Mirabel and we sincerely apologize for this inconvenience causing to your experience.
In relation to your main issue about dropped visitors or sales, we need to check further if there's any wrong from our app. Besides that, please recheck the rest of features such as business strategy, because your issue may come from many different kinds of aspects. We find this useful as we also had a hard time gaining sales .You may check on this link we're going to provide https://www.shopifycompass.com/
As we have seen that one of our colleague is reaching out you but unsuccessful, also has sent you follow-up emails, please kindly check your email for further support. Looking forward to hearing from you soon.
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Es una app buena y sencilla de usar. Tienen un asistente online (chat/email) que funciona muy bien y responden muy rápido. Tuve varios problemas en la configuración en Shopify y me orientaron como solucionarlo. Las traducciones al Ingles son correctas.
Hi Salvador,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Awesome customer service. Aurora was very kind and her response time was very fast. She was able to solve my issues very fast as well. Thank you very much. I highly recommend this app and its customer service.
Hi Andres,
I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Gemma
Transcy by OneCommerce
Highly recommend this app, smooth and fast. Support handled issues very quickly and resolved all my issues. grateful.
Hi Jocelyn,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce