리뷰 (5,706)

전체 평점
4.8
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2021년 8월 19일

The customer service is very enthusiastic and helped us install it directly. Thank you very much! We will always use this app

Campark - Focus on Cameras
미국
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2021년 8월 19일

Hi Lisa,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Vivian
Transcy - Translate Language and Convert Currency

2021년 12월 21일에 편집됨

Very helpful and attentive. He took the initiative to help me and offered me a solution. Glad with the service

Daridecoo
네덜란드
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2021년 12월 21일

Hi Mourad,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022년 12월 18일

GOOD

DreamerStore
이탈리아
앱 사용 기간 4일
답글 OneCommerce.io개 2022년 12월 20일

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2022년 2월 9일

Very helpful, App Is easy to use, Translation is pretty accurate! And the help is amazing, thanks, Jennifer! Very patient and provided helpful answers to all my questions.

Macmillan Education Mexico Testing Env
멕시코
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 2월 9일

Hi Madhurima,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2021년 10월 28일

Very easy to use, good support team. Love the automatic sync function to shopify. The only bad thing is it seems a bit slow sometimes.

THE TIGHT COLLECTIVE
스웨덴
앱 사용 기간 4일
답글 OneCommerce.io개 2021년 10월 29일

Hi Michaela,

Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app. Rest assured that we will do our best to deserve your trust.

In relation to your concern as the loading speed, I have seen my colleague has sent you a follow up email, please response to them so they can help you further, thanks.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022년 4월 12일

flora was a great help she helped in every aspect i needed.there should be more help like this on shopify

Norsewood Watches
영국
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 4월 16일

Hi Charles,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2023년 3월 9일

Violette, good tech support! Explain in detail, how to use this software better, and understand the relevant details, thank you very much!

IoTDevice
중국
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2023년 3월 10일

Hi Pablo,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2023년 4월 10일

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Plastic Free Amsterdam
네덜란드
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2023년 4월 10일

Hi Ariana,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022년 11월 1일

Excellent app, with a variety of features. We had some issues setting it up, contacted support, they were extremely quick and super helpful. Special thanks to Giselle from the support team!

Venetto Design
룩셈부르크
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 11월 1일

Hi Joseph,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2022년 7월 21일

thank you for your help! it was a pleasure working with you and problem soloving was super qucik. Support 1+

snuzone.eu
오스트리아
앱 사용 기간 대략 4시간