리뷰 (5,710)

전체 평점
4.8
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2022년 12월 16일에 편집됨

Very good app. Good customer service. They helped and guided me through everything I need to do. I think it will definitely help conversion and sales because being able to be understood by many countries is very important.

Rave Essentials Co.
미국
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 12월 20일

Hi Jaynard,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

2022년 7월 12일

An amazing support, Tom was with us from the beginning and was very kind. Just for that, we can recommend the app.

Dolcenola Studio
프랑스
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 7월 18일

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022년 2월 16일

Easy setup. Excellent and fast customer service. Once I struggled to complete my setup, customer service immediately helped resolve my issue in no time. Highly recommend.

Madster Accessories
오스트레일리아
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 2월 16일

Hi Agnes,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

2021년 3월 3일

Thank you for this software, it helped me very effectively.Solved my language and currency problem.Thanks very much

bizkauk
중국
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2021년 3월 3일

Hi there,

This is George from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
George
Transcy - Translate Language and Convert Currency

2021년 11월 17일

le support est au top merci! on m'a gentiment proposé d'installer l'application sur mon site et tout a marché, vraiment au top merci !

Rosynia
스페인
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2021년 11월 17일

Hi there,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2023년 5월 18일

Easy to set up and got help from the support with a few tips and tricks! Now my shop is up and running in several languages.

LuveyWorld
스웨덴
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2023년 5월 23일

Hi Anton,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2023년 2월 16일

En tant qu'utilisateur de l'application, j'ai été agréablement surpris par sa facilité d'utilisation et son efficacité. Grâce à cette application, j'ai pu traduire mon site en plusieurs langues et offrir des options de devise à mes clients internationaux. Cela a non seulement amélioré l'expérience d'achat de mes clients, mais cela a également augmenté mes ventes. J'ai particulièrement apprécié la fonctionnalité de traduction automatique qui m'a permis de gagner du temps et d'éviter les erreurs de traduction. L'application est également très personnalisable, ce qui m'a permis de m'assurer que mes traductions étaient cohérentes avec mon branding. En bref, je recommande fortement cette application à tous ceux qui souhaitent améliorer leur expérience d'achat en ligne pour les clients internationaux.

jewelrysouvenir
프랑스
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2023년 2월 22일

Hi Redouane,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2021년 10월 11일

I still have to see how it works after a few months but the service is superb. they installed it for me so I could use it within a half hour

MAD Exhausts
네덜란드
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2021년 10월 12일

Hi Daan,

This is Adela from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Adela
Transcy - Translate Language and Convert Currency

2022년 5월 11일

Prompt and reliable service! All went well, and the support is excelent.
Thanks Shen, Thanks the team.

AGCamo.ro
루마니아
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2022년 5월 12일

Hi Augustin,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

2023년 2월 9일

SI VOUS NE VOULEZ PAS PERDRE VOTRE TEMPS NE L'INSTALLER PAS.
SUPPORT CLIENTS AUSSI LENTS QU'UNE TORTUE.

MYROSEDAYS
프랑스
앱 사용 기간 대략 4시간
답글 OneCommerce.io개 2023년 2월 10일

Hi Cleo,

I'm Sarah from Transcy and we're deeply sorry for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

2. For your case, we're checking on your issue, unfortunately you uninstalled our app, please let us have a chance by reinstalling our app. We have seen that one of our colleagues is following your case, please kindly check your email and let him know if you need further support.

Regards,
Sarah
Transcy by OneCommerce