리뷰 (5,697)

전체 평점
4.8
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2022년 5월 4일

Great so far. Combination of computer translation with manual edits is smart. Excellent, responsive setup support.

Rogue Photographic Design
미국
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 5월 6일

Hi Erik,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2023년 3월 22일

very nice support from daisy, she was very helpful and nice, answered all my questions with patience. and the apps also works very good

Klinopur
오스트리아
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2023년 3월 24일

Hi Franz,

I'm Frederick from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Frederick
Transcy by OneCommerce

2023년 6월 1일에 편집됨

Very nice application and very nice experience with Nim,
Quikly feedback, and nice integration on my store
Alsothe application is easy to use
I recommand it

lamarquedefrance
프랑스
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2023년 6월 1일

Hi Symphor,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2021년 1월 27일

They are really nice people, I needed help and they were nice and helpful even when I have the free version. The app works very well and I am sure it will help me in the short term to reach clients from other parts of the world. Thanks Lynn

Retroooclothes
멕시코
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2021년 1월 27일

Hi there,

This is Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Daniel
Transcy - Translate Language and Convert Currency

2022년 2월 21일

Hello !
I just Install the App ,there was some issue ,the CS deal with the issue very fast.
Excellent Support from Molly! I will update review after using the App.

VEILKINI
요르단
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 2월 22일

Hi Mamoun,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2022년 8월 2일

I use this app to translate my site from English to German and French. With the help of Flora( chat box) I managed to implement the translation, although with German was not working in the beginning. As far as I checked, the French translation is ok but the German version need editing.

Apiphen
스위스
앱 사용 기간 대략 2시간
2023년 2월 23일

I did not have the time to try out every function of the app yet. But the customer service is excellent. Super easy, super friendly and transparent. Would recommend to try this app!

Huni Design
독일
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2023년 2월 24일

Hi Mona,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2022년 10월 9일

充実したサポートと使いやすい翻訳機能でとてもおすすめできます。自動翻訳の精度もかなり高いです。多少はやはり手動で修正する必要があるのですが、そこも修正ツールが充実しているのでやりやすいです。同じ翻訳ミスが続く場合は、単語登録して次回のミスを防げます。

ameno cashmere | 公式オンラインストア
일본
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 10월 11일

Hi Kazuki,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2022년 4월 27일

I have just installed the App and from the very first moment the customer support was there to assist me and doing the necessary adjustment to meet my requirments. very nice and helpful support team to be honest. I hope that the App is as perfect as the support team i will cross my fingers and continue using it.

CristinenMoor
독일
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 5월 4일

Hi Andreas,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022년 11월 6일

The app itself is really great. The customer support seems 24/7 with little wait time.
The only big issue I have had was trying to set it up. I wanted 5 languages and 5 currencys. I had over 1000 products. The changes I was trying to make in the backend were not showing in the backend but were showing on the website, but I did not know that at the time. It was really frustrating. It wasn't a cache issue, it was just the app not updating backend, so you never knew if you set it up correctly. They said they know about it and are trying to fix it. So the set up for me was not a good experience otherwise I would give it a 5.

Bronze Statue Designs
오스트레일리아
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 11월 8일

Hi Shane,

This is Patrick from Transcy. Thanks for your feedback

As we have seen that one of my colleagues is following your case, please let them know if you need further support

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce