Transcy: AI 언어 번역

Transcy: AI 언어 번역

리뷰 (5,909)

전체 평점
4.8
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  • 평점의 5%가 별 4개입니다
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2022년 8월 18일

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really appreciate the hard work done, and I know that it is essential for any business to have a strong and professional partner like YOU.

KAYA Atelier
사우디아라비아
앱 사용 기간 대략 2시간
2021년 8월 24일

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
대한민국
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2021년 8월 24일

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2023년 1월 13일

iris helped me a lot and stayed in the chat
and she is still fixing the problems.
i hope every thing will be good

La'Sebal
이스라엘
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2023년 1월 16일

Hi Erlend,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

2023년 10월 10일

Great customer service received!

RizerActive
영국
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2023년 10월 12일

Hi Nicole,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

2022년 5월 18일

Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service

Jilu
프랑스
앱 사용 기간 2일
답글 OneCommerce.io개 2022년 5월 20일

Hi Marie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021년 11월 8일

(REQUEST MY REFUND) Transcy - Translate & Currency (Uninstalled) 2021-11-03 - 2021-12-03
Try to give this application more opportunities to solve the problem I have with your application, but everything has been in vain, the customer service is terrible, until today they have not solved my problem, I have wasted my time with this app . I will try other apps, please request my refund. THANK YOU.

UPSIGLOW
독일
앱 사용 기간 2일
답글 OneCommerce.io개 2021년 11월 8일

Hi Viviana,

I'm Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for your bad experience with us.

Regarding to your concern as following:

1. First of all, your refund request was resolved, from the day when we refunded your app charge, it will be reflected on your account around 5 days, please kindly check your account again.

2. Throughout our conversation, your main problem as switcher (language selector) does not show on your store, the part of the reason that hinders for fixing it comes from the constant installation and uninstallation of our app, so it leads to the asynchronous data. Therefore, you should have a little patience and we surely resolve your case completely.

Once again, please accept our deepest apology and hope you can consider to reinstall our app and let us have a chance to support you with the highest priority. Looking forward to hearing from you soon.

Regards,
Miranda
Transcy - Translate Language and Convert Currency

2022년 6월 8일

I love this app as well as its aftersale services!! Every Shopify merchant who wants to go global should try this app!! It will never disappoint you!!

Sheilabox
중국
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 6월 9일

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022년 2월 20일

Great app, great support, easy to use.
I was not expected a free app can do this nicely.
Worked both on PC and Mobile.

B2B Alice Seeds®
체코
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 2월 22일

Hi there,

Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

2022년 12월 24일

This software is great and frees me from tedious translation. Its translations are automatic and saved, which is beneficial for multilingual SEO. The service staff is very patient, even if I don't know the settings, she helps me set them up remotely, which is great.

RCDrone
중국
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2022년 12월 27일

Hi Jinlong,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2021년 11월 21일

I have started using it today because I feel I'm losing sales in international countries. So far both the app interface and costumer service are amazing!

Parents' Treats
덴마크
앱 사용 기간 대략 2시간
답글 OneCommerce.io개 2021년 11월 22일

Hi Aikaterini,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

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