리뷰 (5,690)

전체 평점
4.8
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2022년 3월 21일

l use it to help me gain international customers, so far l like what l see. so far l have no issues but i'm sure the service department will help me with any problem l may have.

Big tingz 97
캐나다
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2022년 3월 25일

Hi there,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2022년 5월 8일

It's still good for use at present, but I hope to improve the position of the selector on the home page in the future, so that we can adjust the position, such as moving up, down, left, and right directions, etc.

LittleDayz Boutique
중국
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2022년 5월 10일

Hi Yujie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. We have noted your point for concern team and improve it in the next releases

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2023년 4월 16일

piano premium molto buono e interessante, si possono cambiare anche le immagini con testo delle altre sezioni. assistenza clienti, dopo i primi fraintendimenti ha capito i miei problemi e ha risolto velocemente tutto. eccellente l assistenza 7/24. disponibili a qualsiasi ora e anche di domenica, sono poche le app che regalano questo servizio.

MyBabyFarm
이탈리아
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2023년 4월 18일

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2021년 5월 10일

It is a great app allowing us to have different currencies (at automated exchange rates), user-friendly interface and very good customer support that solves all our problems asap. Only reason we are not giving 5 stars is the speed of the interface, which takes long to load causing obvious delays and, even worse sometimes, saved translations are not properly saved.

LuxOlympus Collection
그리스
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2021년 5월 10일

Hi Aris,

This is Thomas from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review as well as valuable feedbacks

Regarding to your concern including the loading speed of the interface and save translations are not saved, my colleague is taking your case on the relevant chat, please elaborate it, so they can help you further.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Thomas
Transcy - Translate Language and Convert Currency

2022년 8월 6일

The app works great at providing my site a Spanish option. I do wish Latin-American Spanish would be an option as quite a few words are said differently and might be confusing to my audience. Otherwise it is a great option and customer support (Jennifer in particular) has been amazing at helping me with any questions.

The Joy Within
미국
앱 사용 기간 대략 1년
2022년 7월 30일

Jennifer was great, she helped me fixed my problem within five minutes. This app also helps for new users with better experience. thank you

Astr0night
미국
앱 사용 기간 대략 1년
2022년 2월 11일

I was testing how the language versions work, the free plan. The support was awesome, very friendly and quick. I did not test other than the free plan features!

pesulafiskars
핀란드
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2022년 2월 14일

Hi Reetta,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2024년 2월 11일에 편집됨

We had great services from the team to solve our issue with embedding the switcher. Rose supported us in solving the issue; great work and a great tool

NATUREZONA
독일
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2023년 6월 1일

Hi Murugaiah,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

2022년 8월 30일

Il servizio clienti è sempre disponibile e l'app funziona. Comunque dopo aver tradotto automaticamente lo store è possibile apportare modifiche per correggere eventuali errori. Credo sia una ottima soluzione per chi intende esplorare nuovi mercati di sbocco. Consiglio

FOULARD.FASHION
이탈리아
앱 사용 기간 대략 1년
2022년 10월 19일에 편집됨

Overall the service is super smart and makes webshops in multiple languages possible and affordable for small and medium sized companies. Bugs and weird translations now and then makes it crucial that the pages are reviewed quite often which takes time. However it has been easy and very fast to get in contact with the support team and get the things fixed quickly.

lalaby.com
덴마크
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2022년 10월 20일

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce