리뷰 (5,689)

전체 평점
4.8
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2022년 9월 6일

The app is great and the support absolutely incredible!!! I had a couple of 'problems' that turned out not to be faults but other settings in my Shopify system. Transcy couldn't have been more helpful :)

k-tec-racing
영국
앱 사용 기간 1년 초과
2022년 4월 4일

The response of the support team was very good.
I use the app from now on, but it seems to work fine.
Thanks for the quick response!

4MiLi (フォーミリ)
일본
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 4월 6일

Hi there,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2022년 9월 6일

Fast and really great support! Pretty easy to set up and I think everything is as it should be. recommend

NalasHome
덴마크
앱 사용 기간 1년 초과
2021년 10월 29일

Le service client est top. J'ai parlé avec Lisa pendant des heures et elle a travaillé jusqu'au que mon problème a été résolu. Super bonne expérience !

QUINQUE.SKINCARE
프랑스
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 10월 31일

Hi Mercedes,

My name's Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

2022년 2월 24일

First time downloading this app, very helpful for muti-language. Easy to use. Very nice customer service, good attitude. Recommend.

CYSUM EBIKES
중국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 2월 25일

Hi XIAOQING,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022년 4월 1일

This is a nice transaltion app, with fully automatic translate function yet somehow the content of 3-rd party app cannot be manually edited. That's a limit, otherwise you will have to edit it string by string, that's a way to make sure you have the

upupgerly
중국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 4월 4일

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2021년 12월 24일

I used this app to help me do x. I really like how it does y. It would be nice if it did z better. Thank you!

Neutriherbs
중국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 12월 26일

Hi Zhixiong,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2021년 10월 14일

downloaded the app and had some questions but they have great customer service, also works perfectly with what I need

Nineteen Seventy
미국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 10월 18일

Hi Carla,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2021년 1월 22일

The app works really well and converts currency and language without any issues. I'd highly recommend this app to anyone looking for a quick and efficient solution for their online store.

Bisous Boutique Clothing
미국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 1월 22일

Hi there,

I'm Louis from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Louis
Transcy - Translate Language and Convert Currency

2021년 10월 14일

So easy and fast to set up. In a matter of 20mins, I had my website displaying in 5 different languages. Amazing app

Momentos.com
오스트레일리아
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 10월 14일

Hi Donna,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency