Transcy: AI 언어 번역

Transcy: AI 언어 번역

리뷰 (5,960)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 11월 18일에 편집됨

Cris did a great job!!!!! Quick help when we need it most.
UPDATE: we've been using Transcy for a while now and the support is very responsive. No issue there. However, it seems like we've had issues every other week or so. The app is very buggy and needs constant attention. Also, every time there is an update, you'll find out because there will be issues in your store. VERY frustrating!!!
This ...

Arteflame Outdoor Grills
미국
앱 사용 기간 거의 2년
답글 OneCommerce.io개 2024년 8월 29일

Hi there,

This is Patrick from Transcy and we're deeply sorry for this inconvenience causing to your experience

In relation to your concern, we're wondering that one of the ...

2024년 8월 26일

The app works good. But I am having terrible issues with the help agents. They made my problem worse. I just needed help with ONE word translated and now I have to pay to fix their mistake! I am really feeling helpless at the moment.

Hans Breuker
네덜란드
앱 사용 기간 3개월
답글 OneCommerce.io개 2024년 8월 28일

Hi there,

This is John and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work ...

2024년 6월 1일

Transy är en väldigt bra översättningsapp med många användbara funktioner. Tyvärr är supporten en stor besvikelse. Det känns som att de bara vill bli av med dig utan att anstränga sig för att hjälpa till. De är mer fokuserade på att man lämnar en recension direkt, utan att man faktiskt har använt appen tillräckligt länge för att kunna utvärdera den ordentligt. Supporten borde verkligen förbättras ...

POOSTERWALL•COM
스웨덴
앱 사용 기간 대략 2개월
답글 OneCommerce.io개 2024년 6월 2일

Hi Majda,

This is Anne and we personally apologize for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work ...

2021년 1월 21일에 편집됨

Since we bought and paid this app for our site. I have panic attack every week... On one side, I'm super grateful that they can respond my questions during working hour in the u.s. time and they are trying their best to help me. but on the other side... This app constantly has problems and I spend so much time talking to the custom service person on a daily basis. I have other jobs to be done... ...

XIE XIE TEA TAIPEI
대만
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 1월 21일

Hi there,

Here's Jessica from Transcy - Translate Language and Convert Currency Customer Support Team and we are truly sorry for this inconvenience caused.

As we have checked ...

2022년 9월 10일에 편집됨

I'm very frustrated with the guys here at Transcy. When it comes to SEO they are very vague in their answers. I have asked several times about why we aren't ranking very well in other languages ie spanish, dutch, swedish etc and they keep saying there's many reasons. I fully understand this however I have since found out that image alt text or hreflang is important and these are two things this ...

FOX & WOLF
스페인
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 9월 12일

Hi Ryan

I'm Teresa and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, ...

2022년 11월 22일에 편집됨

We have been using Transcy several months now (altough it says 5 days for some reason). There's 1000 product limit and we have 3300 products, but there's no way to translate only the products that are online. You'd have to search them manually by using the info from Shopify customer front. We use Prestige theme and the categories don't work. Transcy replied "We're so sad to hear no further ...

Saarni - Gentlemen's Boutique
핀란드
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 11월 24일

Hi Sonja,

Here's Jena from Transcy and we're deeply sorry for your unexpected experience with our app

1. For support from our agent, we will recheck their work carefully and ...

2023년 12월 1일에 편집됨

I have been using this app for some time now, and we are using it because of the features it provides, although, I am making this review in hopes that further action will take place to improve the app, as I don't feel activity to elevate the app is currently in place. I haven't seen any improvements in the past 5-7 months.

Since using this app, there are multiple technical glitches and the app is ...

BiblesCanada
캐나다
앱 사용 기간 대략 1년
답글 OneCommerce.io개 2022년 10월 3일

Hi there,

I'm Bellamy from Transcy and we're deeply sorry for this inconvenience causing to your experience

In relation to your issues as well as feedback, we have seriously ...

2022년 12월 5일

Cette application est trop lente, l'abonnement est cher dés 10 € seulement pour 2 langues ect .. Ce n'est pas assez fluide pour paramétré et mettre en place l'application.

Ustensiles-Box
프랑스
앱 사용 기간 6개월
답글 OneCommerce.io개 2022년 12월 6일

Hi Chloe,

This is Kevin from Transcy and we sincerely apologize for your unexpected experience with our app

In relation to your concerns as following:

1. The application is ...

2022년 7월 14일

support is really bad. I need help but whenever I reached out a girl named "Jennifer" replies but gives me no solution, i end up thinking she doesn't even understand english very well.

vendavaljewelry
칠레
앱 사용 기간 5개월
답글 OneCommerce.io개 2022년 7월 15일

Hi Manuela,

I'm Fiona and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our ...

2022년 6월 20일에 편집됨

Never take their optimization for the speed of your site. I asked their expert to fix the errors in the code of my site to speed up the speed of the site. The price is 150 €, so far it's reasonable. My score before optimization was 18 out of 100, after the service finished my site had a speed of 22/100, which is ridiculous, I felt like an idiot and of course for them the situation is quite normal ...

PAKUN
프랑스
앱 사용 기간 3개월
답글 OneCommerce.io개 2022년 6월 8일

Hi there,

Here's Kathy. Thanks for your review and your feedback.

Firstly, we sincere apology for any inconvenience causing to you when experiencing our service. We always ...