Transcy: AI Language Translate , 리뷰 5,661개

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4.8
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2022년 9월 2일

Het soms wat moeilijk om de juiste instellingen te vinden. Maar de chat functie is super handig en je krijgt altijd meteen hulp.

Softdogsurf
벨기에
앱 사용 기간 1년 초과
2022년 2월 9일

The trial version impressed us, with over 8000 products we needed a good translator for specially formatted content, and editing the translation is easy. Now we only have to figure out how to achieve the automatic translation for all those products in more languages. For other problems, I got quick help, for which I thank Jennifer, Anna, and Andy.

MazimogiHot
슬로베니아
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 2월 10일

Hi there,

Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

As you said that "Now we only have to figure out how to achieve the automatic translation for all those products in more languages", if your target language is advance language, you totally edit its translation on product or other related pages on your store, please kindly check it again.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

2021년 9월 3일에 편집됨

I am located in the US, but if I want the flag to appear, the British flag appears with the US lag and it cannot be changed. I do not like that, but customer service was very helpful. The currency info seems to work as desired.

CHOKKED.
미국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 9월 6일

Hi Kawaski,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your concern as customize the flag, we much appreciate your feedback and we can assure you that our dev team will surely consider it in future releases.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

2022년 4월 26일

The pros about this app are the options for the switcher which are more stylish than other similar apps from a visual perspective and the best of Transcy is definitely the fact that integrates and works perfectly with Shopify markets. I would like to specially thanks Lisa from support, she has been of great help and nothing was too much trouble. She was excellent!

Tōke Natura
스페인
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 4월 27일

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021년 3월 19일

I used this app to be able to offer my yoga clothes in spanish and english. It did it, but only partially. It is also a little slow. Otherwise, a good app for simple translation.

Dragon Gate Yoga
미국
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 3월 23일

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Regarding to your concern "It did it, but only partially", this might happen because your available has been run out, if not please elaborate it, so we can help you further. As we has sent you a follow-up email, please let them if you need further support.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

2022년 1월 4일

This app seems like an easy and solid choice to have multiple translations for websites. At first I had some issues for setting it up but the customer service is super fast and efficient. Chouxie guided me through everything via Help chat and I just had to sit and wait while everything was done for me.

VALOTUS Design
핀란드
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 1월 4일

Hi Inka,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022년 7월 22일

I use the app and it works fine, if there are some issues than the team is always very fast to respond and resolve

Baily & Bella
벨기에
앱 사용 기간 1년 초과
2021년 2월 25일

I like this app very much, Raymond helps me to fix a problem on my page very fast. I hope the app keep improving

Oro Bailen
핀란드
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2021년 2월 25일

Hi there,

Here's Piper from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

2022년 10월 30일

I use this help to help me add a second language to my website. Customer support is always able to help you. I don't like that it does automatically the 3rd party apps and you're not able to edit them. Other than that, I am satisfied with the experience so far.

Femperial Official
불가리아
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 10월 31일

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. For your feedback about the translation quality by third party app, we will seriously note your point and try to find the better way to improve the translation quality

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

2022년 4월 4일

Anfangs etwas unübersichtlich, aber wenn man die richtigen Ordner gefunden hat, hats funktioniert. Und wenn es bei mir mal nicht direkt funktioniert hat, konnte mir der service chat direkt helfen.

Wind Lounge
독일
앱 사용 기간 1년 초과
답글 OneCommerce.io개 2022년 4월 6일

Hi Anton,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

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