Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
26 januari 2023

We use Transcy to make translation of our Polish-English Shopify based e-commerce website. Everything is alright with the app. What's the real benefit is that they provide the best customer support I've ever had. They are always open and friendly, reply very fast and concise, their answers are very helpful to fix the problems and clarify questions. I appreciate it very much!

JAVA COFFEE
Polen
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 30 januari 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

9 februari 2022

Really attentive support and great app!
Works perfectly for translating my page to multiple languages

Attraction81
Japan
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 10 februari 2022

Hi Rafael,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

16 juni 2022

Dory von Fireapps helped us to integrate all our wishes. The handling is very easy and we enjoy working with it. Best app and best service. Thanks

gouroudujardin.fr
Oostenrijk
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 18 juni 2022

Hi Daniel,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

17 december 2022

Very friendly, supportive, and professional team. definitely recommend it.
and special thanks to Pauline!

Souk Al Ras
Verenigde Arabische Emiraten
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 20 december 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

1 juli 2022

This App has excellent and fast customer support. They helped me to translate the website very quickly.

Givili I Prémiové bio lůžkoviny
Tsjechië
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 4 juli 2022

Hi Petra,

I'm Daisy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daisy
Transcy - Translate Language and Convert Currency

Bewerkt 18 maart 2022

I had a second issue with my website and Lisa was kind and patient enough to fix it for me promptly. Very satisfied customer and glad to have this app for my business site! A+

Luxeandlotusco
Canada
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 17 maart 2022

Hi Colleen,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

26 augustus 2022

tout vas bien, j'ai eu besoin d'aide, Jennifer a directement pris en charge mon problème. une fois celui ci réglé j'avais une autre demande qui est en cours de correction. merci a eux

Jewxx
Frankrijk
2 maanden gebruiken de app
29 november 2022

Truly amazing support all the time till the end ! I highly recommend to all users give it a shot and u will not regret. Thank me later, cheers!

Holly Caromi
Tsjechië
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 30 november 2022

Hi Katerina,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

17 maart 2022

very helpful!!!!! they look the time they dint pressure me or ask a million questions they were on my team

Jesse Lifson’s photo gallery
Verenigde Staten
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 21 maart 2022

Hi Jesse,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

23 februari 2021

Great service. Probably the only app that allows you to translante and change the currency of your store.

YWF
Canada
2 maanden gebruiken de app
OneCommerce.io heeft geantwoord 24 februari 2021

Hi there,

My name's Brianna from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brianna
Transcy - Translate Language and Convert Currency