Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
6 december 2022

The support is very attentive and follows up promptly and accurately.
I highly recommend this company (application) because they are available even on short notice.

lcabroo
Turkije
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 6 december 2022

Hi lcabroo,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

Bewerkt 3 december 2021

great translation app good customers service especially lisa help me configure the apps , it have also currency converter best app to install

shermanyshop
Marokko
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 6 december 2021

Hi Ilyas,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

11 november 2021

Lisa was a great help in getting this app set up with our shop. Excellent customer support and provided great resources.

Rink Wizard
Canada
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 16 november 2021

Hi Celia,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

21 oktober 2021

This app is user friendly. And their customer support is super helpful, they help me the problem immediately, so highly recommend this app if you need to make translation.

Wah King Garden Arts Co., Ltd
Hongkong SAR van China
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 21 oktober 2021

Hi CheungYuk,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Bewerkt 4 januari 2023

アプリの使いやすさはもちろん、サポート対応の明確さとスピードに感動しました。色々と翻訳アプリを使用して試しましたが、Transcyが今のところ一番使いやすく(UI・UX)、サポートのスピードが速いのでおすすめです。(Annieさんありがとうございます!)

SOIE
Japan
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 9 januari 2023

Hi TOTARO,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

28 januari 2022

This is really helpful when doing cross country sales, easy for the customer to change, and with extreme good support ! :D Though i am only using the free plan :)

InterGeek
Denemarken
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 29 januari 2022

Hi Daniel,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

26 augustus 2022

Diese App ist jeden Cent wert! Super Support bei Problemen + und super APP! Übersetzungen sehen wirklich gut aus. Viele Dank

mediatec.net
Duitsland
Ongeveer 3 uur gebruiken de app
29 november 2022

Very helpful customer service that helped me out with the set up and customization. I highly recommend them.

mitchellbrandsmea.com
Verenigde Staten
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 30 november 2022

Hi Imad,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

18 juni 2022

Thank you for your support It was quick and easy and the service was great from the heart Thank you I'm so grateful

just for she
Saoedi-Arabië
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 21 juni 2022

Hi there,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

17 februari 2022

They offered to help in the chat when they saw something was not working. I didn't even had to ask for it! And it was fixed very fast. Very happy with the service.

EVITAROZA
Nederland
Ongeveer 3 uur gebruiken de app
OneCommerce.io heeft geantwoord 18 februari 2022

Hi Evita,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency