Transcy: AI Language Translate
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Teresa of customer support helped me a lot, she was capable, practical and detailed oriented.
The automatic bot that is suppose to "help" instead is nerve wracking, I was losing my head with it: a suggestion? CHANGE IT
Hi Brunam
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app. In case you still get confused about SEO translation function, please let our agent who is taking care your case know, so she can help you further.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Support went very fast and smooth, In a few minutes my problem was solved and I got more information about other packages.
Hi Felix,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
我用了這款插件非常好用，功能非常强大，支持所有页面翻译，支持全球的语言，还可以直接设置全球的货币，很方便，可以自動翻譯，也可以手動編輯。
Hi Zhou,
This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
The main strength of this app is undoubtedly its support team, exceptionally efficient and responsive, especially if you have very specific customization needs for your store.
What also sets this app apart from its competitors is its flexibility and the wide range of options available. You can choose which elements of your store to translate or not : for instance, translating product names can sometimes be counterproductive, and this app gives you the freedom to decide based on your needs.
It also takes into account hidden content that isn’t visible on the storefront but is essential for SEO development in foreign languages.
You can even use AI translation engines to get high-quality, expert-level translations (this option comes at an extra cost and is not included in the base price).
Transcy is a real asset for boosting visibility and sales international.
Hi Stephane,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Ho avuto un esperienza ottima con in customer service di Trancy. Mi ha tradotto male le taglie delle Tshirt, cambiando il significato, ho spiegato a loro il problema con un video e Giselle me lo ha aggiustato in poco tempo. Sono veramente grata dell’esperienza e posso solo consigliare di contattarli subito se avete difficoltà!
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io
Regards,
Jena
Transcy by OneCommerce
Serenaa is Awesome. Transcy is not the easiest app to navigate when you have a large Shopify site in English and in German. But Serenaa was very patient and dedicated to fixing our issue. A bit slow because she had to reach out to her teammates to help fix our issue but she was able to get everything fixed and stayed with me the entire time on chat. Thank you Transcy and Serenaa for all your help and for getting our site fixed before we went live on Facebook in Germany!!!!!
Hi there,
This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy by OneCommerce
Quick and reliable support! Our store had a form issue for one of the languages, and Bo solved it in under 20 minutes.
Hi Thiago,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
The support was really fast and good, I have been helped efficient by Eleanor.
Hi Gurhan,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce
The Transcy app has delivered outstanding translations to our website. The automated translations combined with a specific glossary create a solid translation for trade specific terms.
For several issues their support team is always quick to resolve.
The translation app is highly recommended for websites requiring multiple languages.
Tobaccolifestyle.com
Werkt goed. En via de chat is de klantenservice goed bereikbaar.
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce