Transcy: AI Language Translate
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App is easy to use and intuitive. I'm a store owner not a developer and managed to add all the SEO translations by myself.
The help desk support is effective when needed.
Hi Magdalena,
Here's Stephen. Thanks for your review. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency
Great app for translating all my content at an affordable price. Jennifer, Anna and Lisa have been very helpful - they've been improving the app regularly since I've started with them and I can't wait to see what the next update will bring. Hoping they will make it easier for shops with lots of products to manage their content and navigate from one content to another. :)
Hi Sonia,
I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank your review.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Jason
Transcy - Translate Language and Convert Currency
I used it for language translation and currency thanks :) It's a great help and easy to use. And with great support.
Hi Stanley,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Still doing the translation process but I was surprised that the support contacted me right away without me asking first and helped me with the process. Appreciate it a lot! Will come back to update this review once the process is done.
Hi Muhammad,
This is Amanda from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
I have seen that you are having an active chat with my colleague, please let them know if you need further support.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Amanda
Transcy - Translate Language and Convert Currency
Erg uitgebreid in de opties die je kan kiezen om te translator knop vorm te geven. De standaard vertaling van de app zelf (zonder handmatige bewerking) is al aardig goed.
The app is a bit complicated, but the support is outstanding, just install it and don't think about a thing!
Hi there,
I'm Bellamy from Transcy. We would like to thank for your review
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
We use transcy to add an additional language to our web shop. As a control freak, there are some pros/cons to keep in mind when using the app. + Nice language switcher, positioning made easy. Works very nicely out of the box & looks good.
+ Transcy UI is intuitive and easy to navigate
+ Machine translations are good
+ Manual adjustments are accessible & possible on all the content in the first paid tier of transcy already to try it out.
+ Biggest plus: The customer service is excellent. Fast, friendly, reliable. - No functionality for fast bulk edit of manual translations. Need to use the UI which is a bit slow and cumbersome. Some csv import/export or integration with export to google sheets would help here a lot.
- The manual edit UI doesn't do a good job to show you what translations you are changing exactly. What part of the page are those extracted snippets from?
- The manual edit UI breaks down when you do many changes without saving. I ended up setting a timer and press safe every ~5minutes to not loose 100+ changes at the end of my edit session.
- No functionality to back-up the translations. Apart from a few weaknesses in the bulk/manual edit functionality. I highly recommend transcy :)
Hi Juri,
Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review as well as valuable feedback.
Rest assured that we will definitely note your point for product team to check further and improve our weakness in the better way in the next releases
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy - Translate Language and Convert Currency
verry good support, and good translations, Greek language could be better but still... good translations, I would like to have the possibility to add manual translation
Hi there,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.
Regarding to your concern about "add manual translation", please be advised that our app allows you to edit/put the translation manually.
You can find the edit interface by going to the Transcy Dashboard -> Translation -> Translate Store -> Choose the page you want to edit
You are having an active chat with my colleague, please let them know if you need more help.
Regards,
Muffin
Transcy - Translate Language and Convert Currency
Just started with the app so I cannot review the app just yet. Service was great, quick response and direct help with implementing on our site. Great service!
Très bonne appli. Très rapide car Traductions Natives Shopify. Support présent et efficace pour l'aide à l'installation. Malheureusement, pas de fonctions d'exportation/importation.
Hi Nicole,
Here's Marcus from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your review.
For your request as export and import translation via CSV file, it's not yet at the moment, but glad to inform that it's on our map and hope it's will be released as soon as possible.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency