Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 914)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de fevereiro de 2022

Had trouble with the switcher. Contacted customer support and it was done within 2 minutes. Thank you Jennifer from Fireapps!

Lentz Copenhagen
Dinamarca
12 months usando a aplicação
Questão respondida por OneCommerce.io 1 de março de 2022

Hi Michel,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

16 de dezembro de 2021

I had a different theme that wasn't fully supported. they helped me out with everything that i wanted. perfect customer care!!

woodystore.nl
Países Baixos
12 months usando a aplicação
Questão respondida por OneCommerce.io 17 de dezembro de 2021

Hi Nigel,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

7 de novembro de 2022

Very Useful and great customer support. Happy to use it and will be adding to all of my shopify stores

southern beauty academy
Estados Unidos
12 months usando a aplicação
Questão respondida por OneCommerce.io 8 de novembro de 2022

Hi Steven,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

24 de agosto de 2022

Easy to use, to translate, good price, so far I like it. Added many languages to our webshop, translation is not perfect of course, but it is still better than on the other apps. Thanks :)

TOPSHOES.LV
Letónia
12 months usando a aplicação
13 de fevereiro de 2022

Great app, with a terrific helping staff
Zenny was a a perfect helper, nice talk and great help, I trully don't know what I would have done without his help

TableTools
França
12 months usando a aplicação
Questão respondida por OneCommerce.io 14 de fevereiro de 2022

Hi Jorin,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

6 de setembro de 2021

Costumer service excellent and perfect translation, as a mother tongue! Would suggest it to everyone has a multilingual website.

The Trophy Wife
Itália
12 months usando a aplicação
Questão respondida por OneCommerce.io 6 de setembro de 2021

Hi Angela,

I'm Daria from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Daria
Transcy - Translate Language and Convert Currency

22 de maio de 2022

I appreciated the Transcy offer so I signed up and almost immediately ran into problems (probably of my own making as I am a Shopify newby)
Jennifer from the customer services chat got back to me immediately, guided me through the servicing, connected the technical support and got my problem solved. Great App.
Well Built.
Well Serviced.
Competent Staff.

The Kiirpa Company
Estados Unidos
12 months usando a aplicação
Questão respondida por OneCommerce.io 24 de maio de 2022

Hi Doni,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Editado a 27 de janeiro de 2022

First Time, to use the app. The language translation is good. Just had some issues with Currency to show, however, service was helpful to check the steps and explain in detail to make it work. The best app this far for me! Well done!

JOCKMAIL
Austrália
12 months usando a aplicação
Questão respondida por OneCommerce.io 17 de janeiro de 2022

Hi Paul,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

24 de setembro de 2021

A few minutes after installing the app, Jane messaged me and explained to me how everything works. She walked me through step by step how to install all the features on my store. Was very helpful and saved me a lot of headache. 100% recommend!

lpky Watches
Estados Unidos
12 months usando a aplicação
Questão respondida por OneCommerce.io 27 de setembro de 2021

Hi Zev,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

22 de novembro de 2022

The APP is fully functional and the staff is very responsive, patient, and prompt in dealing with the issues I raised.

Logeqi
Hong Kong, RAE da China
12 months usando a aplicação
Questão respondida por OneCommerce.io 24 de novembro de 2022

Hi Sing,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce