Avaliações (5 692)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
14 de março de 2024

give this one a raise "GISELLE"

Belcora shope
Marrocos
6 days usando a aplicação
Questão respondida por OneCommerce.io 19 de março de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

6 de fevereiro de 2024

Customer support is great, helped me setting up the app and resolving all the bugs! Also the translation quality is better than another app I used and it was way easier and faster to translate everything. I still need to evaluate how this app will affect my conversion rate

Newtiful
Itália
About 23 hours usando a aplicação
Questão respondida por OneCommerce.io 23 de fevereiro de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Editado a 11 de março de 2024

The response was very fast and the problem was solved. Thank you for Clara's help.

SiBio
Hong Kong, RAE da China
4 months usando a aplicação
Questão respondida por OneCommerce.io 6 de fevereiro de 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

Editado a 14 de março de 2024

I had a great customer service with Cris. Thanks

Shohei-collection
Áustria
26 days usando a aplicação
Questão respondida por OneCommerce.io 23 de fevereiro de 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

7 de março de 2024

Everyone is very helpful and quick!

Otter Custom Design
Bélgica
3 days usando a aplicação
Questão respondida por OneCommerce.io 12 de março de 2024

Hi Steven,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

28 de fevereiro de 2024

very fast and professional Harwin

Elisya
Roménia
14 days usando a aplicação
Questão respondida por OneCommerce.io 5 de março de 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

29 de fevereiro de 2024

Great service from Amy, very happy with the app

GlamorGlide
Itália
3 days usando a aplicação
Questão respondida por OneCommerce.io 5 de março de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

9 de maio de 2024

Eleanor from Support was very fast in reply and resolved my problem ! <3

EVEZED
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 20 de maio de 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

8 de janeiro de 2024

Thank you for your outstanding support today! I am extremely satisfied with the level of assistance you provided. You took the time to address all of my concerns and ensured that everything was set up perfectly.
Once again, thank you for your help. I truly appreciate it!

JVMC LuXes
Estados Unidos
About 2 months usando a aplicação
Questão respondida por OneCommerce.io 17 de janeiro de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

21 de janeiro de 2024

I wanted to express my gratitude for Giselle's amazing support. She swiftly resolved my HTML code issue with expertise and professionalism. Congrats to your team for excellent customer service!

The Grit Shop
México
About 2 months usando a aplicação
Questão respondida por OneCommerce.io 24 de janeiro de 2024

Hi Daniel,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce